Bug 118926 - Saving File Error
Summary: Saving File Error
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
6.0.5.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
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Depends on:
Blocks:
 
Reported: 2018-07-25 02:25 UTC by dbrock178
Modified: 2019-05-08 20:41 UTC (History)
1 user (show)

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Description dbrock178 2018-07-25 02:25:20 UTC
Description:
When a function (eg. sum) is used in the file, the following error message appears. "Error saving the document <fileName>: Write Error. The file could not be written." If the function is removed from the file then the file saves correctly.

Steps to Reproduce:
1. Enter decimal numbers
2. Use sum function to add all decimal numbers
3. Click Save File button on top or click File>Save.

Actual Results:
Get error message "Error saving the document <fileName>: Write Error. The file could not be written."

Expected Results:
Saved the file with no error messages.


Reproducible: Sometimes


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Comment 1 Mike Kaganski 2018-07-25 04:33:43 UTC
Oh. In this form, this is not possible to work with. One could imagine that something as basic as "writing decimals" and "using sum function to add all decimal numbers" is so common that it is repeated daily on millions systems, and that implies that in this form, it is not reproducible. The "Reproducible: Sometimes" supports that. There must be something specific (a combination of unknown factors... locale? specific numbers? their placement on spreadsheet? sum function syntax (number of arguments, e.g.) used? saving file format? other functions present?...) that triggers this. Unless there's more specific steps that allow to reproduce this reliably, this is just a dead end unfortunately.

Anyway, thank you for the report! If you have this reproducible, please try to spot the pattern that triggers this, and augment the issue. Of course, finding and fixing the problem would be a good thing.
Comment 2 QA Administrators 2019-03-21 11:11:12 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2019-05-08 20:41:04 UTC
Dear dbrock178,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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