Bug 119932 - Crash editing axis extent on X-Y plot
Summary: Crash editing axis extent on X-Y plot
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
6.1.1.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-09-17 13:53 UTC by Nicholas
Modified: 2019-05-08 20:49 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


Attachments
Very simple spreadsheet with three plots (38.30 KB, application/vnd.oasis.opendocument.spreadsheet)
2018-09-17 14:38 UTC, Nicholas
Details
Simpler new document to reproduce the crash (23.90 KB, application/vnd.oasis.opendocument.spreadsheet)
2018-09-17 14:45 UTC, Nicholas
Details

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Description Nicholas 2018-09-17 13:53:21 UTC
Program crash when editing the axis extents (min, max) on the Y axis (and I think also the X axis) on an X-Y plot.

1. Select the Y axis
2. Right click and select "Format axis" (sometimes program hangs here...)
3. Edit the min and/or max range
4. Close dialog
5. Crash
Comment 1 Xisco Faulí 2018-09-17 14:16:59 UTC
I can't reproduce it in

Version: 6.2.0.0.alpha0+
Build ID: 846675d6c0ff6838526f97961e95eca945c60eeb
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; 
Locale: ca-ES (ca_ES.UTF-8); Calc: group threaded

Do you reproduce it with a specific document or with any chart ?
Could you please attach the problematic document if you reproduce it just with 1 document ?
Comment 2 Nicholas 2018-09-17 14:38:35 UTC
Created attachment 144944 [details]
Very simple spreadsheet with three plots

I reconfirmed the crash right before I attached the document.
Comment 3 Nicholas 2018-09-17 14:45:07 UTC
Created attachment 144945 [details]
Simpler new document to reproduce the crash
Comment 4 Nicholas 2018-09-17 14:46:01 UTC
Now I can't even open the "Format Axis..." dialog from the right click menu.
Crashes immediately.
Comment 5 Xisco Faulí 2018-09-17 14:51:23 UTC
To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 6 Nicholas 2018-09-17 14:58:49 UTC
Renamed %APPDATA%\libreoffice\4\user to \user-old and reran test.

1. Imported data from a CSV
2. Created an X-Y plot from two columns of ~25 numbers each
3. Selected the Y-axis.
4. Selected "Format Axis.." context menu item
5. A second or two of delay then program crash
Comment 7 Xisco Faulí 2018-09-17 14:59:58 UTC
Could you please paste the info from Help - about LibreOffice ?
Comment 8 Nicholas 2018-09-17 15:23:15 UTC
Here is the information from the the About box.

Version: 6.1.1.2 (x64)
Build ID: 5d19a1bfa650b796764388cd8b33a5af1f5baa1b
CPU threads: 8; OS: Windows 6.1; UI render: default; 
Locale: en-US (en_US); Calc: group threaded

I've reproduced the bug on the original document.  Then I created a second document from scratch (fresh Calc instance, data imported from CSV) which is the second "Simpler new document" that is attached to the bug report.

I just reproduced it again by typing in two columns of 10 numbers, created an XY (Scatter) plot, selected the Y-axis, selected "Format axis..", then crash.
Comment 9 Xisco Faulí 2018-09-17 15:50:51 UTC
Thanks for the info. I've just tried on Window and I can't reproduce the crash

Versión: 6.1.1.2
Id. de compilación: 5d19a1bfa650b796764388cd8b33a5af1f5baa1b
Subprocs. CPU: 1; SO: Windows 6.1; Repres. IU: predet.; 
Configuración regional: es-ES (es_ES); Calc: group threaded

What about you go to Help - Restart in Safe mode - Continue in Safe mode? still reproducible ?
Comment 10 Oliver Brinzing 2018-09-17 17:30:54 UTC
i can not reproduce the crash with:

Version: 6.1.1.2 (x64)
Build-ID: 5d19a1bfa650b796764388cd8b33a5af1f5baa1b
CPU-Threads: 4; BS: Windows 10.0; UI-Render: Standard; 
Gebietsschema: de-DE (de_DE); Calc: group threaded
Comment 11 raal 2018-09-17 19:49:05 UTC
No repro with Version: 6.2.0.0.alpha0+ (x64)
Build ID: 414ef6cb187dd3bbcc917dbedf3c0c1cc8668f60
CPU threads: 1; OS: Windows 6.1; UI render: default; 
TinderBox: Win-x86_64@42, Branch:master, Time: 2018-08-21_00:13:04
Comment 12 Xisco Faulí 2018-09-18 11:05:46 UTC
Could you please create and attach a screencast showing the steps?
There are various free screencast software available for use, including Camstudio (Windows), Jing (Mac), Simple Screen Recorder (Linux) or screencast-o-matic.com (Web).

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested screencast is provided.
Comment 13 BogdanB 2018-09-21 19:14:32 UTC
I can NOT reproduce it on 6.2

Version: 6.2.0.0.alpha0+
Build ID: 66232248ff55639052ddb76918d555e21dc9c46b
CPU threads: 4; OS: Linux 4.15; UI render: GL; VCL: gtk2; 
TinderBox: Linux-rpm_deb-x86_64@86-TDF, Branch:master, Time: 2018-09-20_19:40:04
Locale: ro-RO (ro_RO.UTF-8); Calc: threaded



I can NOT reproduce on 6.1.1

Version: 6.1.1.0.0+
Build ID: 5a56b72413d5f555c854e36d3bd2fd50ec21644c
CPU threads: 4; OS: Linux 4.15; UI render: GL; VCL: gtk2; 
TinderBox: Linux-rpm_deb-x86_64@70-TDF, Branch:libreoffice-6-1, Time: 2018-08-15_02:45:13
Locale: ro-RO (ro_RO.UTF-8); Calc: group threaded



I can NOT reproduce on 6.0.3

Versiune: 6.0.3.2
Identificator construire: 1:6.0.3-0ubuntu1
Fire CPU: 4; OS: Linux 4.15; Redare UI: implicit; VCL: gtk3; 
Setări regionale: ro-RO (ro_RO.UTF-8); Calc: group threaded
Comment 14 QA Administrators 2019-03-21 11:10:57 UTC Comment hidden (obsolete)
Comment 15 QA Administrators 2019-05-08 20:49:18 UTC
Dear Nicholas,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp