Bug 120250 - FILESAVE, when i save a big file windows crash
Summary: FILESAVE, when i save a big file windows crash
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
6.1.1.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-10-01 18:40 UTC by VLB
Modified: 2018-12-21 17:41 UTC (History)
5 users (show)

See Also:
Crash report or crash signature:


Attachments
test file (10.04 MB, application/vnd.oasis.opendocument.spreadsheet)
2018-10-01 19:52 UTC, VLB
Details
crash report (244 bytes, text/plain)
2018-10-10 11:05 UTC, VLB
Details

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Description VLB 2018-10-01 18:40:14 UTC
LO 6.1.2.1 and 6.1.1.2 wi 10 64 bits

I have a private big file 9,6mb and if I have changed it and want to save it, windows will crash.
After this, I have to restart the PC, because no one program responds.

This problem was not present in LO 6.0.6.

I can not share the file publicly.
Comment 1 VLB 2018-10-01 19:52:37 UTC
Created attachment 145305 [details]
test file
Comment 2 VLB 2018-10-01 19:53:15 UTC
I have made a test file, see attachment.

Reproduce issue:

1) Open test file
2) go to cell sheet "invoer" F19
3) change 4 to 5
4) save file, and i can't use any program in windows
Comment 3 m_a_riosv 2018-10-01 21:47:19 UTC
No issue here.
Version: 6.1.3.0.0+ (x64)
Build ID: 974ad88c876cfabe0fb334b29cc04bb8a06fd5e9
CPU threads: 4; OS: Windows 10.0; UI render: GL; 
TinderBox: Win-x86_64@42, Branch:libreoffice-6-1, Time: 2018-09-21_15:19:50
Locale: es-ES (es_ES); Calc: group

Please test with Menu/Help/Restart in Safe Mode.
Comment 4 VLB 2018-10-02 05:52:36 UTC
> Please test with Menu/Help/Restart in Safe Mode.

LO NL
I have start in save mode and the first time i save is oke, but takes a long time to save.
When i change the cell a second time and save the issue is present.
Comment 5 raal 2018-10-02 07:47:54 UTC
No repro; Version: 6.2.0.0.alpha0+
Build ID: a27ae800fed5a974c9b255f7ce2b38ec2dbaa426
CPU threads: 4; OS: Windows 6.1; UI render: default;
Comment 6 Timur 2018-10-02 16:14:01 UTC
I see "hung window" and dump here with Procdump.
Comment 7 Oliver Brinzing 2018-10-02 16:42:44 UTC
no repro - no crash

Version: 6.1.2.1 (x64)
Build-ID: 65905a128db06ba48db947242809d14d3f9a93fe
CPU-Threads: 4; BS: Windows 10.0; UI-Render: Standard; 
Gebietsschema: de-DE (de_DE); Calc: 

saving the file takes ~ 30 s on my notebook i5-3320, 8GB, SSD:
for the first 10 s it looks like lo "hung" before saving starts.
Comment 8 Xisco Faulí 2018-10-10 10:26:26 UTC
I can't reproduce it in

Versión: 6.1.2.1
Id. de compilación: 65905a128db06ba48db947242809d14d3f9a93fe
Subprocs. CPU: 1; SO: Windows 6.1; Repres. IU: predet.; 
Configuración regional: es-ES (es_ES); Calc: group threaded

@vlb, do you get any crash report ?
Comment 9 VLB 2018-10-10 11:04:06 UTC
> @vlb, do you get any crash report ?

zie attachment
Comment 10 VLB 2018-10-10 11:05:07 UTC
Created attachment 145563 [details]
crash report
Comment 11 Buovjaga 2018-11-22 18:49:08 UTC
(In reply to vlb from comment #10)
> Created attachment 145563 [details]
> crash report

It just has

ProductName=LibreOffice
Version=6.1.2.1
BuildID=65905a128db06ba48db947242809d14d3f9a93fe
URL=https://crashreport.libreoffice.org/submit/
OpenGLDevice=0x1c81
OpenGLDriver=23.21.13.8813
OpenGLVendor=0x10de
UseOpenGL=false
Language=nl-NL

So the crash report was not submitted.

No problem for me and quick saving.

Arch Linux 64-bit
Version: 6.3.0.0.alpha0+
Build ID: 750ccfb2a60582a5652c08f3cbb6f11d4c152275
CPU threads: 8; OS: Linux 4.19; UI render: default; VCL: gtk3_kde5; 
Locale: fi-FI (fi_FI.UTF-8); UI-Language: en-US
Calc: threaded
Built on 22 November 2018
Comment 12 e14051033 2018-11-29 09:25:57 UTC
Bug not reproducible in version

Version: 6.3.0.0.alpha0+ (x64)
Build ID: 0f25a3c36f27fd51453b9a9115f236b83c143684
CPU threads: 8; OS: Windows 10.0; UI render: default; VCL: win; 
TinderBox: Win-x86_64@42, Branch:master, Time: 2018-11-27_20:06:55
Locale: zh-TW (zh_TW); UI-Language: en-US
Calc: threaded
Comment 13 Buovjaga 2018-11-30 19:10:46 UTC
vlb: try getting a backtrace https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg
Comment 14 VLB 2018-12-02 13:03:13 UTC
(In reply to Buovjaga from comment #13)
> vlb: try getting a backtrace
> https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg

I have tried it, but LO test file "hung" before saving starts.
So Debug didn't work and i must restart pc.
Comment 15 VLB 2018-12-06 18:15:52 UTC
I  have test in  6.2.0.0.beta1 (x64)and here isn't "hung" LO and windows.

When i open the file it take 35 seconds.
When i change a cell and save than take 30 to 45 secends.
Comment 16 Buovjaga 2018-12-21 17:41:42 UTC
For me it takes 12 seconds to open and 11 seconds to save
Version: 6.3.0.0.alpha0+ (x64)
Build ID: ffa5b8a82eab18041bbee4d6914892b82c7801d3
CPU threads: 4; OS: Windows 10.0; UI render: default; VCL: win; 
TinderBox: Win-x86_64@42, Branch:master, Time: 2018-12-19_03:24:54
Locale: fi-FI (fi_FI); UI-Language: en-US
Calc: threaded

Let's close and be happy.