Description: In new or existing documents, selecting the Insert-Field-More Fields menu options causes hard crash. Steps to Reproduce: 1.select Insert 2.Select Field 3.Select More Fields Actual Results: hard crash, application terminates Expected Results: more fields dialog should open Reproducible: Always User Profile Reset: Yes OpenGL enabled: Yes Additional Info: Version: 6.1.1.2 (x64) Build ID: 5d19a1bfa650b796764388cd8b33a5af1f5baa1b CPU threads: 8; OS: Windows 6.1; UI render: default;
d00010f5-a361-4813-9881-e90c3b67563c
Unconfirmed on windows 10 x64 with Version: 6.1.3.1 (x64) Build ID: a9670562c26181ec3afbe381c9ff499ae88c98b7 CPU threads: 2; OS: Windows 10.0; UI render: default or ubuntu 16.04 x64 with Version: 6.2.0.0.alpha0+ Build ID: 6dacf9ec5455bdad82e78470a1a7cb6d2271bec7 CPU threads: 2; OS: Linux 4.4; UI render: default; VCL: gtk2; TinderBox: Linux-rpm_deb-x86_64@70-TDF, Branch:master, Time: 2018-10-07_00:04:47 Locale: en-US (en_US.UTF-8); Calc: threaded
No issue with Version: 6.1.3.1 (x64) Build ID: a9670562c26181ec3afbe381c9ff499ae88c98b7 CPU threads: 4; OS: Windows 10.0; UI render: GL; Locale: es-ES (es_ES); Calc: CL
No Error on Ubuntu same version: Version: 6.1.1.2 Build ID: 5d19a1bfa650b796764388cd8b33a5af1f5baa1b CPU threads: 1; OS: Linux 4.15; UI render: default; VCL: gtk2
Hello Victor, Thanks for reporting this issue. Does it work if you disable OpenGl ? -> https://wiki.documentfoundation.org/OpenGL I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
My OS on this machine is Win7 - 64. The bug is still occurring, whether or not OpenGL is set to "on."
(In reply to victor from comment #7) > My OS on this machine is Win7 - 64. The bug is still occurring, whether or > not OpenGL is set to "on." could you please try, if LO crashes too if you try to format a cell in calc? Libreoffice Crash on Format Cells command https://bugs.documentfoundation.org/show_bug.cgi?id=119995
Oliver, I have no problems with formating any cells in Calc. All works perfectly.
Would it be possible to have a backtrace? (see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace)
I can confirm this behavior at Win7pro (6.1.7601) LibreOffice: 6.1.2.1 (x64) Build-ID: 65905a128db06ba48db947242809d14d3f9a93fe Andreas
(In reply to Andreas Hirsch from comment #11) > I can confirm this behavior at Win7pro (6.1.7601) Andreas, if you can confirm a bug report, you are also allowed to change the status to NEW => NEW
it seems to me similar to bug 119903
Any better with a recent LO version? Here's a link to retrieve a backtrace on Windows: https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace
Created attachment 151100 [details] Screenshot of Windows-Crash-Info (german)
Sorry for my mistake concerning the sceenshot. I expected this to be added to my comment but my comment did not make its way. Here is my comment to Julien Nabet: Writer still crashes while trying to insert using the more fileds dialog. I'm using: Version: 6.2.2.2 (x64) Build-ID: 2b840030fec2aae0fd2658d8d4f9548af4e3518d Andreas
(In reply to Andreas Hirsch from comment #16) > Sorry for my mistake concerning the sceenshot. I expected this to be added > to my comment but my comment did not make its way. > > Here is my comment to Julien Nabet: > > Writer still crashes while trying to insert using the more fileds dialog. > >... Thank you Andreas for the screenshot but would it be possible you retrieve a backtrace? (see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace)
Created attachment 151119 [details] backtrace.txt
(In reply to Andreas Hirsch from comment #18) > Created attachment 151119 [details] > backtrace.txt Seeing the bt, it gives me no hint :-( but perhaps someone else may have some idea. Anyway, I don't know if it's the same pb as Victor's but could you give a try to https://wiki.documentfoundation.org/QA/FirstSteps?
Created attachment 151123 [details] alert notice displayed This is the alert notice displayed when I select "more fields" under 6.2.2.2. Very strange. Program crash on closing the alert.
(In reply to victor from comment #20) > Created attachment 151123 [details] > alert notice displayed > > This is the alert notice displayed when I select "more fields" under > 6.2.2.2. Very strange. Program crash on closing the alert. Could you please share a screenshot of Tools - Options - LibreOffice - Advanced ?
Victor: Just for the remind, if you use LO 64 bits, you must have Java 64 bits If you use LO 32 bits, you must have Java 32 bits. Since you use LO 64 bits, do you confirm you got Java 64 ?
Also for the record, I don't reproduce this on Win10 with master sources updated today.
Created attachment 151132 [details] Installed Java version 64 bit java installed
[Automated Action] NeedInfo-To-Unconfirmed
fix for bug 124503 has been backported to LibreOffice 6.1.6 which has been announced as final this week. Could you please download it from https://www.libreoffice.org/download/libreoffice-fresh/ and retest this bug ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
I have installed Version: 6.2.3.2 (x64) Build-ID: aecc05fe267cc68dde00352a451aa867b3b546ac Same behavior as befor Andreas
=> Status NEW as it was before changing to NEEDINFO
(In reply to Andreas Hirsch from comment #27) > I have installed Version: 6.2.3.2 (x64) > Build-ID: aecc05fe267cc68dde00352a451aa867b3b546ac > > Same behavior as befor > > Andreas Hello, Fix for bug 124503 is in LibreOffice 6.2.4 or LibreOffice 6.1.6, not in LibreOffice 6.2.3 Could you please try with LibreOffice 6.1.6 from https://www.libreoffice.org/download/download/ ?
Created attachment 151461 [details] Screenshot of Windows-Crash-Info (german) The crashing modul is not the same as in previous crashes
More Fields dialog functions properly in versions 6.1.1.6 and 6.2.2.3 following clean install.
(In reply to victor from comment #31) > More Fields dialog functions properly in versions 6.1.1.6 and 6.2.2.3 > following clean install. Thanks for retesting with the latest version. Setting to RESOLVED WORKSFORME as the commit fixing this issue hasn't been identified.
Version: 6.2.4.2 (x64) Build-ID: 2412653d852ce75f65fbfa83fb7e7b669a126d64 works for me after deleting appdata-folders for libreoffice
Kept crashing for me as well. Started to work after deleting AppData/Roaming/Libreoffice/4. Version: 6.3.3.2 (x64) Build ID: a64200df03143b798afd1ec74a12ab50359878ed CPU threads: 8; OS: Windows 10.0; UI render: GL; VCL: win; Locale: en-US (en_NL); UI-Language: en-US Calc: threaded
(In reply to wdehoog from comment #34) > Kept crashing for me as well. > > Started to work after deleting AppData/Roaming/Libreoffice/4. > > Version: 6.3.3.2 (x64) > Build ID: a64200df03143b798afd1ec74a12ab50359878ed > CPU threads: 8; OS: Windows 10.0; UI render: GL; VCL: win; > Locale: en-US (en_NL); UI-Language: en-US > Calc: threaded What about LibreOffice 6.3.4 from https://www.libreoffice.org/download/download/ ?