Description: the next box that shows only gives the choice 'OK', it fails and returns to the same box - you can not get back to the box showing the choices 'start - discard' I think the bug is that the 'discard/start' flag is not cleared on re-entry to the routine, because you can not get back to a 'discard or start' choice You can only get out, you can not ignore and continue - I can not use 'office' until this is cleared. I down loaded the latest version today (10-22-2018), installed - no errors no change. Steps to Reproduce: 1.Office reported that it crashed, tried to save existing file. 2.On startup it entered Document Recovery routine. 3.entered 'start to see what the file might be - got trapped in a loop Actual Results: got trapped in a loop. Had to exit - close window or use escape key. Expected Results: hoped to discard and clear or at least ignore and proceed into program. Reproducible: Always User Profile Reset: Yes Additional Info: Could not get into the program to access help. Not sure how to reset user-profile, I renamed the config folder, it just re-created it, no joy.
Thank you for reporting the bug. it seems you're using an old version of LibreOffice. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Dear Dave, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Dave, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp