Bug 120915 - Spreadsheet crashes Calc when scrolled, same SS works just fine in OpenOffice
Summary: Spreadsheet crashes Calc when scrolled, same SS works just fine in OpenOffice
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
(earliest affected) release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
Depends on:
Blocks: Scrolling-PageUpDown
  Show dependency treegraph
Reported: 2018-10-25 15:46 UTC by dpkesling
Modified: 2019-10-03 03:02 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:
Regression By:

data (225.73 KB, text/plain)
2018-10-25 15:50 UTC, dpkesling
Screen import window (56.64 KB, image/png)
2018-10-25 20:39 UTC, m.a.riosv

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Description dpkesling 2018-10-25 15:46:18 UTC
A .csv output from a data analysis program I've written (somewhat wide columns, lots of odd characters) can be opened in Calc... but crashes Calc every time as scroll about halfway through it. Same .csv file opens and operates just fine in OpenOffice.

Steps to Reproduce:
1. Open file (I will be attaching it in a moment)
2. Start scrolling down through file using either scroll bar or mouse wheel
3. Crashes for me about 1/2 way down

Actual Results:
No error msgs at all. Calc crashes all the way back to the desktop, window totally gone. Restarting LO -does- display the "recovery" box and that does restore the session. But scrolling again causes catastrophic crash.
OpenOffice 4.1.5 under Win10 has no problems w/ same file. 

Expected Results:
No crash.

Reproducible: Always

User Profile Reset: No

Additional Info:
There are no error msgs to share. LO takes crash back to desktop.
Comment 1 dpkesling 2018-10-25 15:50:37 UTC
Created attachment 146006 [details]
Comment 2 dpkesling 2018-10-25 15:52:50 UTC
HP laptop, 8GB core
Comment 3 Xisco Faulí 2018-10-25 16:14:15 UTC
I can't reproduce it in

Id. de compilación: 65905a128db06ba48db947242809d14d3f9a93fe
Subprocs. CPU: 1; SO: Windows 6.1; Repres. IU: predet.; 
Configuración regional: es-ES (es_ES); Calc: group threaded

nor in

Build ID: cd6dd8c6f3562cbccbc971b916c6a8933840ffeb
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; 
Locale: ca-ES (ca_ES.UTF-8); Calc: threaded

To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 4 m.a.riosv 2018-10-25 20:39:22 UTC
Created attachment 146016 [details]
Screen import window

Attached a screenshot of the import window that imports fine for me.

Having strange characters can means the 'character set' it's not properly selected.
Comment 5 Oliver Brinzing 2018-10-27 12:15:17 UTC
no repro in

Version: (x64)
Build-ID: a9670562c26181ec3afbe381c9ff499ae88c98b7
CPU-Threads: 4; BS: Windows 10.0; UI-Render: Standard; 
Gebietsschema: de-DE (de_DE); Calc: 

maybe an OpenGL issue?
Comment 6 dpkesling 2018-11-08 15:04:00 UTC
I have had another spreadsheet crash in Libre which opens fine in OpenOffice. I did follow the procedure for opening LO in Safe Mode as suggested to test whether config files were corrupted. No difference, still crashes immediately upon opening in Safe Mode.
Comment 7 Oliver Brinzing 2018-11-08 17:55:33 UTC
could you please try:

- disable: Tools/Options.../LibreOffice/View   [ ] Use OpenGL for all rendering
- disable: Tools/Options.../LibreOffice/OpenCL [ ] Allow use of OpenCL
- restart LO
- open *.csv file

if this does not help, please give us a detailed description,
including lo version from menu help/About LibreOffice

> No difference, still crashes immediately upon opening in Safe Mode.
does it crash without scrolling?
Comment 8 David Hodges 2019-01-28 11:48:44 UTC
Happens to me with a multi-sheet spreadsheet.One sheet contains charts created a year ago in the version current then. When scrolled to view Libre Office crashes out and spreadsheet needs recovering. Can sometimes be avoided by jump-scrolling.
Comment 9 QA Administrators 2019-09-02 09:30:40 UTC Comment hidden (obsolete)
Comment 10 QA Administrators 2019-10-03 03:02:01 UTC
Dear dpkesling,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team