Bug 122035 - Can not install new version without old distribution kit (which is not on site too)
Summary: Can not install new version without old distribution kit (which is not on sit...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-12-12 08:28 UTC by Serg
Modified: 2019-08-19 07:06 UTC (History)
2 users (show)

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Crash report or crash signature:


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Description Serg 2018-12-12 08:28:46 UTC
Description:
I have 5.4.3.2 version installed. But I'm going to install 6.x version. 
When I start LibreOffice_6.1.3_Win_x64.msi I must have *.msi for 5.4.3.2 version too. Even though I want to delete it by hands without installing new version - I have to have old kit. 
But... Where can I get it? There is no anything about old version's kit. 
And I've deleted my distribution kit (because LibreOffice works without it)

Steps to Reproduce:
1. Install old version of LibreOffice (ex. 5.4.3.2
2. Delete distribution kit
3. Try to install new version (ex. 6.1.4

Actual Results:
Request for old distribution kit (but there is no one on LibreOffce site!!!)

Expected Results:
Deletion of old version


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Comment 1 Xisco Faulí 2018-12-12 11:35:11 UTC
Hello Serg,
Which Windows version do you use ?
Comment 2 himajin100000 2018-12-12 12:32:33 UTC
Serg,here you can find the old version.

https://downloadarchive.documentfoundation.org/libreoffice/old/5.4.3.2/

Though I agree that this could be problematic, I also think this is how windows installer system is designed.
Comment 3 Serg 2018-12-12 13:23:38 UTC
(In reply to Xisco Faulí from comment #1)
> Hello Serg,
> Which Windows version do you use ?

Hi! 
Windows 10 Pro x64
Comment 4 Serg 2018-12-12 13:31:55 UTC
And I've been thinking there could be the real problem. Without this old distribution kit I can NOT install new version. The process is going to be aborted if I won't point up the old distribution kit. 
The cycle.
Comment 5 Xisco Faulí 2018-12-13 11:51:08 UTC
This is very weird. So you're saying you need LibreOffice_5.4.3_Win_x64.msi to install LibreOffice_6.1.3_Win_x64.msi ?

What error message do you get ?
Comment 6 Serg 2018-12-13 13:02:43 UTC
(In reply to Xisco Faulí from comment #5)
> 
There is no any error. 
If old version is installed,  the new msi-installer asks for old msi-installer (dialog-window with request on old installer path).
And either you point it on or press Cancel (there are two buttons Ok and Cancel).
If you press Cancel (because I have no old msi)- the installer ends up.
Comment 7 Xisco Faulí 2019-01-17 11:53:17 UTC
(In reply to Serg from comment #6)
> (In reply to Xisco Faulí from comment #5)
> > 
> There is no any error. 
> If old version is installed,  the new msi-installer asks for old
> msi-installer (dialog-window with request on old installer path).
> And either you point it on or press Cancel (there are two buttons Ok and
> Cancel).
> If you press Cancel (because I have no old msi)- the installer ends up.

COuld you please attach a screenshot of the dialog ?
Comment 8 QA Administrators 2019-07-17 02:49:32 UTC Comment hidden (obsolete)
Comment 9 QA Administrators 2019-08-19 07:06:09 UTC
Dear Serg,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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