Bug 122138 - Open LibreOffice apps on Ubuntu 18.04.1, dash icon is red circle with a slash
Summary: Open LibreOffice apps on Ubuntu 18.04.1, dash icon is red circle with a slash
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.2.0.0.beta1+
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-12-16 14:34 UTC by Dan McNair
Modified: 2019-09-02 09:34 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
picture of the dash with the red slash circle instead of LibreOfficeDev Writer (147.57 KB, image/png)
2018-12-16 14:37 UTC, Dan McNair
Details

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Description Dan McNair 2018-12-16 14:34:20 UTC
Description:
With LibreOffice 6.2.0.0 alpha 1 and beta 1, running on Ubuntu 18.04.1 LTS, instead of seeing the program icon on the dash, I see a red circle with a slash.

Steps to Reproduce:
1. Uninstall all previous versions of LibreOffice
2. Install LibreOffice by 'sudo dpkg -i *.deb'
3. Click on the Applications icon in the lower left corner of  the screen
4 .Open any LibreOffice App
5. Look on the Dash, and the red slash circel icon appears


Actual Results:
The dash icon does not appear correctly

Expected Results:
Display the correct icon in the dash


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Version: 6.2.0.0.beta1
Build ID: d1b41307be3f8c19fe6f1938cf056e7ff1eb1d18
Comment 1 Dan McNair 2018-12-16 14:37:56 UTC
Created attachment 147599 [details]
picture of the dash with the red slash circle instead of LibreOfficeDev Writer
Comment 2 Xisco Faulí 2019-01-22 16:28:42 UTC
Hello Dan,
Could you please try to reproduce it with LibreOffice 6.2.0.2 from
https://wiki.documentfoundation.org/QA/GetInvolved#Test_Pre-releases ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.
Comment 3 QA Administrators 2019-07-22 02:45:13 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2019-09-02 09:34:26 UTC
Dear Dan McNair,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp