Description: i choose Writer in the Component box because i really dont know what im supposed to put there and i do have the problem in Writer as well as the other pieces of the Libre Office program Steps to Reproduce: 1.just launch the program and you will see it. 2. 3. Actual Results: its the same thing every time Expected Results: its the same thing every time Reproducible: Always User Profile Reset: Yes OpenGL enabled: Yes Additional Info: its the same thing every time
Mindy, thank you for reporting the bug. What version of LO do you use? Please also try it with OpenGL disabled. I have set the bug's status to 'NEEDINFO'.
Did you search for existing bugs before reporting? Is there a scaling like in Bug 119020? Did you test with LO 6.1.4?
(In reply to Dieter Praas from comment #1) > Mindy, thank you for reporting the bug. What version of LO do you use? > Please also try it with OpenGL disabled. > > I have set the bug's status to 'NEEDINFO'. i use Libre Office 6.1.4 ive disabled OpenGL and nothing changed.
Created attachment 147663 [details] Picture of the buttons on the left side menu.
(In reply to Timur from comment #2) > Did you search for existing bugs before reporting? > Is there a scaling like in Bug 119020? > Did you test with LO 6.1.4? no i did not search for existing bugs before i reported my problem. i didnt even know this side of Libre Office even existed until now. i have never had any problems with the program before now and ive been using the program for years. now back to my problem, no its not a scaling issue, and no i did not need to test it on LO 6.1.4 because thats the version of LO that i am running. what i did notice in the previous report is that they are using a microsoft surface pro, i am using a samsung book. its a new laptop for me that i got about a month ago and if i remember correctly thats about when i started having the problems. in the other report he talked about his buttons not working, mine still work if you lucky enough to hit the right one. but they do all work, i just cant see them. ive sent a photo of the buttons on the left side menu when you open up LO Writer. hopefully that will give you a better understanding of what im talking about.
Probably it's a different bug. Can be an problem with your OpenGL driver, but since you disabled OpenGL and the problem persists, I doubt it. Please check that %appdata%\LibreOffice\4\cache\<icon theme name> doesn't exist (the Windows default theme name is collibre) and if it exists remove it. Broken icons won't disappear on their own. You have to remove the cached icon directory manually. And copy the the version information text from Help >> About LibreOffice and paste it into a comment.
(In reply to Jan-Marek Glogowski from comment #6) > Probably it's a different bug. Can be an problem with your OpenGL driver, > but since you disabled OpenGL and the problem persists, I doubt it. > > Please check that %appdata%\LibreOffice\4\cache\<icon theme name> doesn't > exist (the Windows default theme name is collibre) and if it exists remove > it. > > Broken icons won't disappear on their own. You have to remove the cached > icon directory manually. > > And copy the the version information text from Help >> About LibreOffice and > paste it into a comment. NEEDINFO while waiting for reporter to respond.
Dear Mindy Guidry, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Mindy Guidry, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp