Bug Hunting Session
Bug 122218 - After Update to 6.1.4 on macOS fonts are blurred on retina display (xcode 10)
Summary: After Update to 6.1.4 on macOS fonts are blurred on retina display (xcode 10)
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version:
(earliest affected)
6.3.0.0.alpha0+
Hardware: All Mac OS X (All)
: highest critical
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: bibisectNotNeeded, regression
: 125915 126775 126841 126907 126947 126950 126982 127020 127023 127084 127177 128118 128636 (view as bug list)
Depends on:
Blocks: HiDPI
  Show dependency treegraph
 
Reported: 2018-12-20 10:37 UTC by thdeppner
Modified: 2019-11-11 02:30 UTC (History)
39 users (show)

See Also:
Crash report or crash signature:


Attachments
Writer (969.02 KB, image/png)
2018-12-20 11:29 UTC, Maciej Tarmas
Details
Calc (1.04 MB, image/png)
2018-12-20 11:30 UTC, Maciej Tarmas
Details
Writer with Liberation Serif (699.98 KB, image/png)
2018-12-24 20:37 UTC, Maciej Tarmas
Details
LO5472 screenshot font display (83.85 KB, image/png)
2018-12-26 08:58 UTC, Alex Thurgood
Details
LO6412 screenshot font display (134.40 KB, image/png)
2018-12-26 08:59 UTC, Alex Thurgood
Details
Screenshot of Calc LO6.3.0.1 (25.57 KB, image/png)
2019-07-17 08:48 UTC, trainman75
Details
Comparison 6.3.2.0.0+ and 6.3.0.4 (47.90 KB, image/png)
2019-08-23 13:36 UTC, trainman75
Details
Calc after enabling "low resolution" in .app configuration (79.05 KB, image/png)
2019-09-19 16:01 UTC, Wojtek
Details
Calc default display *WITHOUT* enabling "low resolution" in .app configuration (65.44 KB, image/png)
2019-09-19 16:02 UTC, Wojtek
Details
Fuzzy: Open Office vs Libre Office (38.32 KB, image/jpeg)
2019-10-29 10:30 UTC, Mike Newman
Details

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Description thdeppner 2018-12-20 10:37:04 UTC
Description:
After updating to 6.1.4, the fonts displayed in LO Writer are displayed in a blurred way on a MacBool Pro with retina display.

Only the rendering of fonts in the document window seems affected, fonts used in LO menu items are displayed correctly (crisp). 

Downgrade to 6.1.3 resolved the problem.

Did not test with other components than Writer. OpenGL not enabled; switching it on made no difference.

Steps to Reproduce:
1. Start LO Writer.
2. Type a couple of letters.
3. Realize they are displayed in a blurred way.

Actual Results:
Font in Writer is displayed in a blurred way.

Expected Results:
Font in Writer is displayed correctly (crisp).


Reproducible: Always


User Profile Reset: No



Additional Info:
Comment 1 Maciej Tarmas 2018-12-20 11:29:20 UTC
Created attachment 147691 [details]
Writer

Blurred fonts in Writer
Comment 2 Maciej Tarmas 2018-12-20 11:30:10 UTC
Created attachment 147692 [details]
Calc

Blurred text in Calc
Comment 3 Maciej Tarmas 2018-12-20 11:33:24 UTC
Not only affecting Witer. Also note the blurry interface text in the status bar at the bottom.

Note that when selecting text in a spreadsheet cell, text becomes sharp.

MacBook Pro (Retina, 13-inch, Mid 2014)
macOS 10.14.2 (18C54)
LibreOffice 6.1.4.2
Comment 4 Timur 2018-12-20 14:47:24 UTC
Please try with deleting profile: https://wiki.documentfoundation.org/UserProfile
Comment 5 Maciej Tarmas 2018-12-20 16:16:52 UTC
Nope, deleting the profile doesn't do anything about the issue.
Comment 6 Wojtek 2018-12-21 13:18:28 UTC
Came here to report same issue - fonts are blurry in Calc and Writer (those I use). After selecting the cell the font becomes very clear (actually better that normal display in 7.1.3 as well)
Comment 7 Alex Thurgood 2018-12-21 14:35:31 UTC
Don't seem to be able to reproduce this in either Calc or Writer on a Macbook Pro 2015 with Retina display connected to a Thunderbolt (HiDPI) display.
Comment 8 Alex Thurgood 2018-12-21 14:38:14 UTC
I tested against the default LO font Liberation Sans.
Version: 6.1.4.2
Build ID: 9d0f32d1f0b509096fd65e0d4bec26ddd1938fd3
Threads CPU : 8; OS : Mac OS X 10.14.2; UI Render : par défaut; 
Locale : fr-FR (fr_FR.UTF-8); Calc: group threaded

Is the issue only with Microsoft fonts, or particular font families ?
Comment 9 Maciej Tarmas 2018-12-24 20:36:48 UTC
No, the issue is with all fonts. See the screenshot with Liberation Serif in Writer.

Once again, the font in the status bar at the bottom of the window is also blurred.
Comment 10 Maciej Tarmas 2018-12-24 20:37:51 UTC
Created attachment 147806 [details]
Writer with Liberation Serif

Blurred Liberation Serif in Writer
Comment 11 Alex Thurgood 2018-12-26 08:56:49 UTC
OK, it would have helped having some comparison of before/after, so I did it myself...


First screenshot taken with document in Writer using LO5472
Second screenshot taken with same document in Writer using LO6412.

Notice the marked decrease in font display rendering in the second screenshot.

===> regression
Comment 12 Alex Thurgood 2018-12-26 08:58:31 UTC
Created attachment 147831 [details]
LO5472 screenshot font display
Comment 13 Alex Thurgood 2018-12-26 08:59:03 UTC
Created attachment 147832 [details]
LO6412 screenshot font display
Comment 14 Xisco Faulí 2019-01-17 16:48:08 UTC
Hello
Please, redownload LibreOffice from
https://www.libreoffice.org/download/download/ and reinstall it. We had to
rebuild it with xcode 9 to fix hang/crash problems with Mojave

*** This bug has been marked as a duplicate of bug 121778 ***
Comment 15 Alex Thurgood 2019-01-18 09:33:04 UTC
@Xisco : pretty certain this isn't a DUP of bug 121778.

The screenshot I posted used the 6142 release built with XCode 9
Comment 16 trainman75 2019-07-17 08:48:41 UTC
Created attachment 152823 [details]
Screenshot of Calc LO6.3.0.1

Cell A1 has been entered and lost focus
Cell A2 has text being entered, and retains focus. Also has the clear text rendering.
System is late 2015 MBP with retina, running OSX10.15 beta
Comment 17 Alex Thurgood 2019-08-09 07:36:07 UTC
*** Bug 126775 has been marked as a duplicate of this bug. ***
Comment 18 Joop Lanting 2019-08-12 06:02:35 UTC
I just tried to upgrade to 6.3.0 and
the text in Writer on my Retina iMac looks as bad
as on my wife's non-retina iMac.

I went back to 6.2.5 right away.
;JOOP!
Comment 19 Alex Thurgood 2019-08-13 10:41:25 UTC
*** Bug 126841 has been marked as a duplicate of this bug. ***
Comment 20 Alex Thurgood 2019-08-14 09:21:36 UTC
*** Bug 126907 has been marked as a duplicate of this bug. ***
Comment 21 Alex Thurgood 2019-08-14 09:27:45 UTC
*** Bug 125915 has been marked as a duplicate of this bug. ***
Comment 22 Xisco Faulí 2019-08-15 14:47:46 UTC
*** Bug 126947 has been marked as a duplicate of this bug. ***
Comment 23 Xisco Faulí 2019-08-15 14:55:16 UTC
I'm wondering if this issue in introduced by https://cgit.freedesktop.org/libreoffice/core/commit/?id=959e8ae7ea33ce94dd80ee8ea172b6db64593873 and LibreOffice being built with Xcode 10. Probably it wouldn't happen if we used xcode 9, as in bug 121778

Comments from quikee in IRC:

<quikee[m]> iplaw67: blame Apple as they are silently changing the CG API behavior.
<quikee[m]> iplaw67: We had to change how we draw stuff... and are forced to implement HiDPI support ourselves, which is not yet ready
* MechtiIde ha sortit (Ping timeout: 258 seconds)
Comment 24 trainman75 2019-08-15 16:57:18 UTC
*** Bug 126950 has been marked as a duplicate of this bug. ***
Comment 25 V Stuart Foote 2019-08-16 12:08:36 UTC Comment hidden (obsolete)
Comment 26 trainman75 2019-08-17 05:38:50 UTC
*** Bug 126982 has been marked as a duplicate of this bug. ***
Comment 27 Mark Deepwell 2019-08-17 16:15:04 UTC
Fonts are blurry for me with LibreOffice 6.3.0 on macOS 10.14.5. I've reverted back to LibreOffice 6.2.6 and will stay until this is fixed.
Comment 28 Alex Thurgood 2019-08-19 09:31:36 UTC
*** Bug 127020 has been marked as a duplicate of this bug. ***
Comment 29 Alex Thurgood 2019-08-19 11:12:46 UTC
*** Bug 127023 has been marked as a duplicate of this bug. ***
Comment 30 FChalfant 2019-08-20 12:18:39 UTC
Same problem on my Mac Pro laptop with LibreOffice Calc running 10.14.6 with 6.3, have reverted back to 6.2.6.
Comment 31 Xisco Faulí 2019-08-21 15:58:26 UTC
*** Bug 127084 has been marked as a duplicate of this bug. ***
Comment 32 Christian Lohmaier 2019-08-22 14:35:27 UTC
To rule out (or confirm) XCode 10 being the issue or not:
could you please try with the build from
https://dev-builds.libreoffice.org/daily/libreoffice-6-3/MacOSX-x86_64@49-TDF/2019-08-21_17.28.20/ - that was done with XCode 9
Comment 34 bunkem 2019-08-22 23:42:48 UTC
The font problem is fixed in the build:

https://dev-builds.libreoffice.org/daily/libreoffice-6-3/MacOSX-x86_64@49-TDF/2019-08-21_17.28.20/ - that was done with XCode 9

Version: 6.3.2.0.0+
Build ID: ad2fde8797bd7753987dc1bbbae35fb1cc5ce1df
CPU threads: 8; OS: Mac OS X 10.14.6; UI render: default; VCL: osx; 
TinderBox: MacOSX-x86_64@49-TDF, Branch:libreoffice-6-3, Time: 2019-08-21_17:28:20
Locale: en-CA (en_CA.UTF-8); UI-Language: en-US
Calc: threaded
Comment 35 mr.viennavienna 2019-08-23 08:24:59 UTC
Fonts are not blurry (In reply to Christian Lohmaier from comment #32)
> To rule out (or confirm) XCode 10 being the issue or not:
> could you please try with the build from
> https://dev-builds.libreoffice.org/daily/libreoffice-6-3/MacOSX-x86_64@49-
> TDF/2019-08-21_17.28.20/ - that was done with XCode 9
Comment 36 trainman75 2019-08-23 13:36:56 UTC
Created attachment 153593 [details]
Comparison 6.3.2.0.0+ and 6.3.0.4

Can confirm the text is blurred in 6.3.0.4, but clear in Dev build 6.3.2.0.0+
Comment 37 Jeremiah Glover 2019-08-24 01:04:35 UTC
(In reply to Christian Lohmaier from comment #32)
> To rule out (or confirm) XCode 10 being the issue or not:
> could you please try with the build from
> https://dev-builds.libreoffice.org/daily/libreoffice-6-3/MacOSX-x86_64@49-
> TDF/2019-08-21_17.28.20/ - that was done with XCode 9

Fonts are not blurry in this build.
Comment 38 Alex Thurgood 2019-08-28 08:14:31 UTC
*** Bug 127177 has been marked as a duplicate of this bug. ***
Comment 39 Joachim 2019-09-05 10:10:48 UTC
Seeing this with 6.3.0. They're fine in 6.2.6.2. 

MacOs 10.14.5.
Comment 40 mr.viennavienna 2019-09-05 13:46:46 UTC
Version 6.3.1.2 has the same issue
(MacBook Pro Retina, late 2013. Mac OS X 10.14.6)
Comment 41 Xisco Faulí 2019-09-05 13:47:49 UTC
(In reply to mr.viennavienna from comment #40)
> Version 6.3.1.2 has the same issue
> (MacBook Pro Retina, late 2013. Mac OS X 10.14.6)

Yep, LibreOffice 6.3.1.2 was built with xcode 10
Comment 42 solarcolombia 2019-09-05 18:23:08 UTC
could somebody please provide a copy of the XCode9 build? Thanks
The old link can not be reached.

https://dev-builds.libreoffice.org/daily/libreoffice-6-3/MacOSX-x86_64@49-TDF/2019-08-21_17.28.20/ - that was done with XCode 9
Comment 43 Mugs 2019-09-07 06:04:32 UTC
All fonts rendered in writer are again blurred. If I downgrade to 6.2.7 all is clear again. Is this because the 6.3 builds are built with Xcode 10?
Comment 44 Joop Lanting 2019-09-12 14:27:03 UTC
Yes, 6.3.1.2 looks awful; going back to 6.2.5.2

Pity: the Merge Cells problem in 6.2 seems to have been solved in 6.3
;JOOP!
Comment 45 laurens 2019-09-12 15:07:07 UTC
uff - indeed calc is
Comment 46 majormahonia 2019-09-15 09:55:23 UTC
font still blurry in 6.3.1
Comment 47 majormahonia 2019-09-15 09:57:12 UTC
(In reply to Mugs from comment #43)
> All fonts rendered in writer are again blurred. If I downgrade to 6.2.7 all
> is clear again. Is this because the 6.3 builds are built with Xcode 10?

probably
Comment 48 Xisco Faulí 2019-09-19 15:30:00 UTC
Hi *,
Could someone facing this issue check if there is an option in Info Window called 'Open in Low Resolution' and see if it's checked ? -> https://developer.apple.com/library/archive/documentation/GraphicsAnimation/Conceptual/HighResolutionOSX/Explained/Explained.html#//apple_ref/doc/uid/TP40012302-CH4-SW10

If so, does unchecking it fix the issue?

Thanks in advance
Comment 49 Wojtek 2019-09-19 15:33:53 UTC
I do have that option in LO.app Info window and it is *NOT* checked. In general whole UI is sharp and hi-resolution except for the spreadsheet grid (and, when editing a cell with F2 - the text becomes sharp as well while editing)
Comment 50 Xisco Faulí 2019-09-19 15:35:12 UTC
(In reply to Wojtek from comment #49)
> I do have that option in LO.app Info window and it is *NOT* checked. In
> general whole UI is sharp and hi-resolution except for the spreadsheet grid
> (and, when editing a cell with F2 - the text becomes sharp as well while
> editing)

Thanks for the quick update.
OTOH, what happens if you enable it ?
Comment 51 Wojtek 2019-09-19 16:00:17 UTC
(In reply to Xisco Faulí from comment #50)
> Thanks for the quick update.
> OTOH, what happens if you enable it ?

The whole UI becomes low-resolution / pixelated. I'll upload screenshots for comparison.
Comment 52 Wojtek 2019-09-19 16:01:24 UTC
Created attachment 154296 [details]
Calc after enabling "low resolution" in .app configuration
Comment 53 Wojtek 2019-09-19 16:02:12 UTC
Created attachment 154297 [details]
Calc default display *WITHOUT* enabling "low resolution" in .app configuration
Comment 54 steve -_- 2019-09-23 16:59:53 UTC
*** Bug 127177 has been marked as a duplicate of this bug. ***
Comment 55 war 2019-09-24 08:01:24 UTC
I would appreciate if this issue was dealt with instead of marking issues as duplicates (open since 2018-12-20)

Those of us who want to use LibreOffice are several versions behind.

And just to inform you: XCode has been updated to version 11 now. So spare the discussion of using XCode 9 which is outdated.

I just had a look at the libreoffice website. It reads:

LibreOffice 6:
"The best office suite gets even better" – ZDNet

I would like to participate
Comment 56 war 2019-09-24 09:39:07 UTC
Just tried 6.2.7 (stable) and 6.3.1

6.2.7 has clear sharp fonts, 6.3.1 has the same issue with blurred fonts.

Why can't you take the rendering from 6.2.7 and merge it with 6.3.1?

This issue was reported with 6.1.4 and eliminated in 6.2.x. It came back in 6.3.x.

Completely incomprehesible for a former developer and manager of several development departments.
Comment 57 solarcolombia 2019-09-24 14:53:36 UTC
i have tested ALL available nightly releases, prereleases, etc. 6.2.8 and ALL following show the same stupid mistake (which is quite rediculous). will there be a version for osx after 6.2.7 or do we need to grind down our glasses to get a sharp image on a retina display? And dare to mark this a duplicate!
Comment 58 mr.viennavienna 2019-09-25 09:12:46 UTC
@war and @solarcolombia, if you have the knowledge and time to help the developers to fix some bugs then please bring yourself in.
Comment 59 majormahonia 2019-09-25 19:13:17 UTC
mac has updated itself with new xcode, fonts remain blurry
Comment 60 majormahonia 2019-09-25 19:39:12 UTC
(In reply to war from comment #56)
> Just tried 6.2.7 (stable) and 6.3.1
> 
> 6.2.7 has clear sharp fonts, 6.3.1 has the same issue with blurred fonts.
> 
> Why can't you take the rendering from 6.2.7 and merge it with 6.3.1?
> 
> This issue was reported with 6.1.4 and eliminated in 6.2.x. It came back in
> 6.3.x.
> 
> Completely incomprehesible for a former developer and manager of several
> development departments.

Good point, this was done on comment 32 and confirmed to have worked in comment 33/34
Comment 61 majormahonia 2019-09-25 19:40:32 UTC
(In reply to Mugs from comment #43)
> All fonts rendered in writer are again blurred. If I downgrade to 6.2.7 all
> is clear again. Is this because the 6.3 builds are built with Xcode 10?

Probably
Comment 62 solarcolombia 2019-09-29 16:13:44 UTC
(In reply to mr.viennavienna from comment #58)
> @war and @solarcolombia, if you have the knowledge and time to help the
> developers to fix some bugs then please bring yourself in.

At least I wouldn't act like a Russian diplomat during cold war by throwing out dozens of versions - knowing - that they ALL contain the same unsolved bug and therefore will keep all folks busy to find out by try and error. AND if you'd asked prior to this charade, then we wouldn't even need to have this discussion. My question - of course - isn't worth an answer. Ignored the same as the problem itself.
Comment 63 eisa01 2019-09-29 16:24:10 UTC
(In reply to solarcolombia from comment #62)
> Ignored the same as the problem itself.

While this seems to have not been prioritized for some time, it's definitely on the radar of the developers now. It's being discussed in the weekly Engineering Steering Committee calls as a "most pressing bug": https://www.mail-archive.com/libreoffice-qa@lists.freedesktop.org/msg10379.html

Latest discussion:
+ probably depends on xcode version (Xisco)
+ but newer xcode is required by notorization (Cloph)
 + ideal would be to build with xcode 10 entirely
 + HiDPI screen for Cloph would be great (Michael)
 + found out: not a regression, but it is from a user’s PoV
Comment 64 majormahonia 2019-09-30 21:00:39 UTC
(In reply to eisa01 from comment #63)
> (In reply to solarcolombia from comment #62)
> > Ignored the same as the problem itself.
> 
> While this seems to have not been prioritized for some time, it's definitely
> on the radar of the developers now. It's being discussed in the weekly
> Engineering Steering Committee calls as a "most pressing bug":
> https://www.mail-archive.com/libreoffice-qa@lists.freedesktop.org/msg10379.
> html
> 
> Latest discussion:
> + probably depends on xcode version (Xisco)
> + but newer xcode is required by notorization (Cloph)
>  + ideal would be to build with xcode 10 entirely
>  + HiDPI screen for Cloph would be great (Michael)
>  + found out: not a regression, but it is from a user’s PoV

Good to hear that this bug is now getting attention. It makes LibreOffice unusable on the mac so should have long been the most urgent bug.
Comment 65 Wojtek 2019-09-30 23:56:44 UTC
@majormahonia

Please kindly don't exaggerate - this bug neither makes 
"LibreOffice unusable" nor is "the most urgent". I agree that it's inconvenient but one can use LO just fine with it (I'm doing LO daily and make a heavy usage of it)! 

Besides, for the time being you can go back to previous release until this bug is fixed (which also works just fine)
Comment 66 majormahonia 2019-10-01 07:07:41 UTC
(In reply to Wojtek from comment #65)
> @majormahonia
> 
> Please kindly don't exaggerate - this bug neither makes 
> "LibreOffice unusable" nor is "the most urgent". I agree that it's
> inconvenient but one can use LO just fine with it (I'm doing LO daily and
> make a heavy usage of it)! 
> 
> Besides, for the time being you can go back to previous release until this
> bug is fixed (which also works just fine)

Please kindly check your facts before posting - there are issues with the previous 6.2.7 version: it hangs after a few second of use, also due to xcode -- to learn more see #14; the 6.2.7 version cannot be notarized, which is important in the workplace -- to learn more  see #63. Furthermore, the main steering committee regard the blurry text as a "most pressing bug" in contrary to your insistence that it is 'nor is "the most urgent"' -- to learn more see #63.
Comment 67 Wojtek 2019-10-01 15:16:19 UTC
> Please kindly check your facts before posting - there are issues with the previous 6.2.7 version: it hangs after a few second of use, also due to xcode -- to learn more see #14;

You mean comment #14? It states that they rebuilt it and it should work. There is also archive with previous builds (https://downloadarchive.documentfoundation.org/libreoffice/old/) which, if you were using one of them before, you should downgrade to it without any issue.

> the 6.2.7 version cannot be notarized

Could you explain in your own words what does that mean?
Comment 68 war 2019-10-02 20:13:24 UTC
I've tried 6.3.2
The issue still exists.
Fonts are blured and barely legible.

6.2.7 displays sharp fonts
Comment 69 war 2019-10-02 20:21:54 UTC
Addition to #68:

I realised that the menus and the fonts on the side of the launcher are sharp again.
It is just the fonts and the font menu that are still blured.

Tested Writer, Calc, Impress and Draw. All have the same issue.
Comment 70 lainvoo 2019-10-17 10:08:32 UTC
The issue still remains. Public releases LibreOffice 6.3.2.2 and even LibreOffice 6.3.3.1 have the same blurry text issue.

Yet at the same time developer releases LibreOfficeDev 6.3.2.0 and LibreOfficeDev 6.3.3.0 do not have this problem.

I hope the xcode version issue gets solved and with that this problem as well.
Comment 71 Alex Thurgood 2019-10-18 12:44:09 UTC
*** Bug 128118 has been marked as a duplicate of this bug. ***
Comment 72 Roberto Zanandrea 2019-10-18 18:29:31 UTC Comment hidden (obsolete)
Comment 73 svoop 2019-10-20 11:46:56 UTC
It's maybe worth noting that while the fonts are rendered lasersharp with LO 6.2.x in standard mode, switching to design mode will blur the fonts on LO 6.2.x as well.
Comment 74 majormahonia 2019-10-22 12:51:30 UTC
Confirmed 6.3.2.2 update still has this issue
Comment 75 solarcolombia 2019-10-22 14:06:10 UTC
installed 6.3.3.0 dev after your message. it works flawlessly so far.

(In reply to lainvoo from comment #70)
> The issue still remains. Public releases LibreOffice 6.3.2.2 and even
> LibreOffice 6.3.3.1 have the same blurry text issue.
> 
> Yet at the same time developer releases LibreOfficeDev 6.3.2.0 and
> LibreOfficeDev 6.3.3.0 do not have this problem.
> 
> I hope the xcode version issue gets solved and with that this problem as
> well.
Comment 76 war 2019-10-24 19:26:13 UTC
Now this issue occurs in 6.2.8.2 also.

If anything convinced me moving back to MS Office then it is this issue.
Comment 77 majormahonia 2019-10-26 11:32:06 UTC
(In reply to war from comment #76)
> Now this issue occurs in 6.2.8.2 also.
> 
> If anything convinced me moving back to MS Office then it is this issue.

Agreed
Comment 78 exprez135 2019-10-26 17:43:05 UTC
The problem seems to continue in 6.4.0.0 Alpha 1 on MacOS 10.15.1.
Comment 79 majormahonia 2019-10-26 19:10:41 UTC
(In reply to exprez135 from comment #78)
> The problem seems to continue in 6.4.0.0 Alpha 1 on MacOS 10.15.1.

Thanks for checking, the persistence of this bug is now getting annoying
Comment 80 exprez135 2019-10-28 23:38:46 UTC
Has anyone been able to test building with xcode 11?
Comment 81 Mike Newman 2019-10-29 10:30:36 UTC
Created attachment 155389 [details]
Fuzzy: Open Office vs Libre Office

Sceenshot showing the same Writer document open in both LibreOffice and OpenOffice
Comment 82 Mike Newman 2019-10-29 10:34:15 UTC
The bug doesn't affect our MBA but makes documents almost unreadable on my 2017 iMac. In the attachment "Fuzzy: Open Office vs Libre Office" the same Writer document is shown in both Open Office and LibreOffice.
Comment 83 majormahonia 2019-10-31 21:38:29 UTC
After updating to 6.3.3 the fonts are still blurry.
Comment 84 Brandon 2019-10-31 21:44:48 UTC
Now this is interesting.  Had this problem on a 2019 iMac, macOS 10.4.6, in both LO 6.3.3 and 6.2.8, which I had downloaded by torrent.  Then I went to the archive, installed 6.2.7.1, and saw no blurriness.  

Reran 6.2.8, and macOS prompted that as a downloaded app, it needed to be verified.  Launched a calc doc, and no blurriness.

Reran 6.3.3, didn't get the verification prompt, and still blurry.

Happy to provide other info.

I will say this:  this bug may have started for me when I downloaded LO on my 2012 non-retina MacBook Pro, and then copied it over to my retina iMac.  I think this might have something to do with macOS "verifying" newly downloaded apps?
Comment 85 Brandon 2019-10-31 21:57:19 UTC
Thinking there might be a difference between torrented and direct-downloaded versions, I just tried running a direct-downloaded 6.3.3, but that didn't fix it.

I don't know why running 6.2.7.1 seems to have "fixed" the blurriness in 6.2.8 (which I had renamed to LibreOffice6.2.8.app) but can't get 6.3.3 fixed.
Comment 86 majormahonia 2019-10-31 22:05:58 UTC
Thanks for sharing this potentially interesting clue toward solving this longstanding and critical bug.
Comment 87 Olivier Croquette 2019-11-01 08:25:29 UTC
Also got hit by this bug after updating from 5.x to 6.3.2.2 on Mojave. Used font: "Liberation Sans" in Calc. Even the text in the "About" dialog is affected.

I cannot confirm the reports of war@rsb.at and majormahonia. 6.2.8.2 works fine for me on Mojave and is an acceptable workaround for now.

Still, this kind of regression is very unfortunate when users are actively encouraged to update. It took me a few minutes to update, 10 minutes to troubleshoot and find this ticket, and 5 more to create an account and write this, and a few more minutes to downgrade. I hope that the latest and greatest version gets fixed soon.
Comment 88 Maciej Tarmas 2019-11-01 17:45:31 UTC
(In reply to Olivier Croquette from comment #87)
> I hope that the latest and
> greatest version gets fixed soon.

It won't. Nobody at The Document Foundation gives a crap about the Mac port of Libre Office.

This bug was reported almost a year ago. As I understand it, the fix is to build the binaries with a newer version of Xcode, but it seems that the devs can't be bothered with stuff like that.

Sometimes I wish OpenOffice was never forked and stayed with Oracle. They're doing a great job with VirtualBox on the Mac. Sigh.
Comment 89 war 2019-11-02 12:58:10 UTC
@Olivier Croquette

I use 10.15.1 (Catalina) and 6.2.8.x unfortunately has the issue. Not in all places but certainly in documents, spreadsheets and impress presentations documents (didn't test draw, math and database).

I tested documents using LOs standard fonts (Liberation Sans/Serif) as well as Macs standard fonts Helvetica Neue and Times New Roman.

In all cases, there is a shadow around the letters.

I can confirm that Microsoft Office products reproduce these fonts clear and sharp (They have other, even more serious issues, but that's not relevant for this fact)

Just a final note on the supposed issues with XCode:

XCode gets updated every 3 months or so (currently being 11.2 (11B52)).
Comment 90 majormahonia 2019-11-03 22:21:54 UTC
(In reply to Olivier Croquette from comment #87)
> Also got hit by this bug after updating from 5.x to 6.3.2.2 on Mojave. Used
> font: "Liberation Sans" in Calc. Even the text in the "About" dialog is
> affected.
> 
> I cannot confirm the reports of war@rsb.at and majormahonia. 6.2.8.2 works
> fine for me on Mojave and is an acceptable workaround for now.
> 
> Still, this kind of regression is very unfortunate when users are actively
> encouraged to update. It took me a few minutes to update, 10 minutes to
> troubleshoot and find this ticket, and 5 more to create an account and write
> this, and a few more minutes to downgrade. I hope that the latest and
> greatest version gets fixed soon.

agreed, lets hope that this gets fixed soon
Comment 91 majormahonia 2019-11-06 09:25:26 UTC
macOS updated to Mojave 10.14.6 Update, but Libreoffice fonts are still blurry
Comment 92 Alex Thurgood 2019-11-07 06:28:24 UTC
*** Bug 128636 has been marked as a duplicate of this bug. ***
Comment 93 Frank Fuchs 2019-11-10 15:23:02 UTC
I do not know if it helps:
While you are editing a cell in Calc, the fonts in this particular cell are not blurred. Once you stop editing, they are blurred, again.

Unbelievable, that this bug is not treated as a showstopper - absolutely no new release until it is solved.
Comment 94 majormahonia 2019-11-10 15:26:37 UTC
Good oberservations. Agreed with you sentiments, let us hope that the developers can focus on getting this fixed expeditiously.
Comment 95 eisa01 2019-11-10 15:52:04 UTC
Yeah, this is a _very_ bad bug, especially considering it's 7 years since Retina screens came out. Honestly, the newer builds should be taken down, or the download page need to be adjusted to point to the most recent working version.

Before it is fixed, and if you need to be on a more recent version, LibreOffice Vanilla in the App store is on version 6.2.6 and has Retina support (apart from the toolbar icons)

I don't know the price as I've already bought it, but I think it's 20-30 EUR

https://apps.apple.com/no/app/libreoffice-vanilla/id921923693?mt=12
Comment 96 trainman75 2019-11-11 02:30:28 UTC
In an effort to narrow down the issue, I have built 6.4 from source on Catalina with Xcode11. Text in documents etc is still blurry, but my observation is that something has changed along the way.
Anything built on Xcode9 has clear text, as we know.
6.3/6.4 built on Xcode10, I noticed the About box text was also blurry.
Now, my 6.4 build on Xcode11 has fuzzy text in docs, but the About box is now sharp.

Was anything changed recently that could have affected the About box but not in-document text rendering?