Description: Hello, In case you use the Windows Scale factor, icons in LibreOffice are really weird on some computers with Intel Graphics. Steps to Reproduce: 1.Activate the Scal factor to 150% 2.Disconnect the Windows session and reconnect it 3.Laucnh LibreOffice Actual Results: Bad icons Expected Results: Nice icons Reproducible: Always User Profile Reset: No Additional Info: The only way to have good icons is to use 100% scale factor, disconnect and reconnect.
Created attachment 147887 [details] Bad icons GUI
Comment we had in French with an user on Twitter experiencing the same issue: https://twitter.com/tom_dcz/status/1073882275853623296 We are waiting to get more details about his configuration. We don't know yet whether he has an Intel or AMD CPU/GPU.
That looks to be a dupe of bug 119020 which has been fixed [1] for 6.1.4 release. OP needs to clear his user cache (which holds scaled icon cache over from prior install) and retest to verify. =-ref-= [1] https://git.libreoffice.org/core/+/47789c45dfc7ba8509eedab37f1dbd70ea79da41%5E%21
Is there a way to make the LibreOffice installer for version 6.2.x clear the icon cache? Clearing the icon cache on users not affected seems to cause no harm, and seems some users with the issue don't know to clear the cache. Two other OSS programs I use (Audacity and Stellarium) have options in their installers to clear config and caches when updating versions. Maybe their devs would be willing to work with LibreOffice devs to add options the installer to clear the cache at updates? I for one would like an easy way to clear the cache at each update just to keep the crud down. Thank you.
Dear Arnaud Versini, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Arnaud Versini, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp