Bug Hunting Session
Bug 122903 - loss of information using a PPTX with Libre Office + problem printing a PDF
Summary: loss of information using a PPTX with Libre Office + problem printing a PDF
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.1.0.1 rc
Hardware: All Mac OS X (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: filter:pptx
Depends on:
Blocks: PPTX
  Show dependency treegraph
 
Reported: 2019-01-23 16:20 UTC by MAHIEU
Modified: 2019-09-02 09:34 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description MAHIEU 2019-01-23 16:20:19 UTC
Description:
Hello,

Recently I have been using Libre Office. I'm so happy about it that I liquidated the license ex officie 365! Thank you very much for the work you are making available to us free of charge!
As you ask, I would like to inform you of two problems I have just encountered.

1st problem: I have a PPTX that I call from Libre Office. I modify it and then save it again in PPTX format. Later I noticed that a part of a sentence on a page disappeared. I had actually not changed anything on that page.

2nd problem: I want to export the same PPTX file in PDF format. After a few moments Free Office displays an error and remains completely blocked. I have to force the shutdown of Libre Office. When I restart it and export the same file to PDF, it does so without error. However, when I want to print this PDF I notice that it takes a very long time before it starts printing. 

So, I hope that the details of these errors are clear enough to allow you to exploit them.

With kind regards 

Evrard MAHIEU
evrard.mahieu@telenet.be




Steps to Reproduce:
1.I detailed the bug in the description above
2.
3.

Actual Results:
Bugs

Expected Results:
No bug


Reproducible: Didn't try


User Profile Reset: No



Additional Info:
Comment 1 Roman Kuznetsov 2019-01-27 15:08:54 UTC
please attach your PPTX file into bug
Comment 2 QA Administrators 2019-07-30 03:18:04 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2019-09-02 09:34:10 UTC
Dear MAHIEU,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp