Bug 123045 - FILEOPEN: Crash in: mergedlo.dll Opening MS .doc
Summary: FILEOPEN: Crash in: mergedlo.dll Opening MS .doc
Status: RESOLVED FIXED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.1.2.1 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: bibisectRequest, filter:doc, regression
Depends on:
Blocks: Memory
  Show dependency tree / graph
 
Reported: 2019-01-29 21:46 UTC by Steve Edmonds
Modified: 2019-06-20 02:42 UTC (History)
3 users (show)

See Also:
Crash report or crash signature: ["mergedlo.dll"]

Attachments
Error and memory usage on Win. 10. (24.49 KB, image/png)
2019-01-29 21:46 UTC, Steve Edmonds 		Details
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Description Steve Edmonds 2019-01-29 21:46:32 UTC 
Created attachment 148743 [details]
Error and memory usage on Win. 10.

This bug was filed from the crash reporting server and is br-8097e226-832d-46ab-9bd8-22c5f58212f6.
=========================================

Opening a MS .doc causes huge memory use and Writer to crash. Document never opens. Importing is very slow.

Occurs on 6.1.2.1 to 6.1.4.2 (tested)
Occurs on Win 10 and Opensuse Leap 42.3

Does not occur on 6.0.5.2, opening much faster on 6.0.5.2

Document (93MB) here
https://drive.google.com/file/d/1t1KUYvvNYs26SccTiUrnUoBmt1g_a5F4/view?usp=sharing

A similar document in docx opens ok.
Comment 1 Steve Edmonds 2019-01-29 22:04:19 UTC 
The crash report was submitted from Win10. Linux produces no crash report, Writer just dies.
Comment 2 Xisco Faulí 2019-01-30 10:30:27 UTC Comment hidden (obsolete)
Comment 3 Roman Kuznetsov 2019-01-30 13:04:06 UTC 
confirm crash in

Версия: 6.2.0.3
ID сборки: 98c6a8a1c6c7b144ce3cc729e34964b47ce25d62
Потоков ЦП: 4; ОС:Windows 6.1; Отрисовка ИП: по умолчанию; VCL: win; 
Локаль: ru-RU (ru_RU); UI-Language: ru-RU
Calc: threaded

but not in

Версия: 5.2.7.2
ID сборки: 2b7f1e640c46ceb28adf43ee075a6e8b8439ed10
Потоков ЦП: 4; Версия ОС: Windows 6.1; Отрисовка ИП: по умолчанию; 
Локаль: ru-RU (ru_RU); Calc: group

regression
Comment 4 Mike Kaganski 2019-06-19 13:15:37 UTC 
No repro with Version: 6.2.4.2 (x64)
Build ID: 2412653d852ce75f65fbfa83fb7e7b669a126d64
CPU threads: 4; OS: Windows 10.0; UI render: GL; VCL: win; 
Locale: ru-RU (ru_RU); UI-Language: en-US
Calc: threaded
Comment 5 Roman Kuznetsov 2019-06-19 14:35:05 UTC 
(In reply to Mike Kaganski from comment #4)
> No repro with Version: 6.2.4.2 (x64)
> Build ID: 2412653d852ce75f65fbfa83fb7e7b669a126d64
> CPU threads: 4; OS: Windows 10.0; UI render: GL; VCL: win; 
> Locale: ru-RU (ru_RU); UI-Language: en-US
> Calc: threaded

Problem was with LO 32 bit
Comment 6 Steve Edmonds 2019-06-19 19:30:24 UTC 
Can confirm that the issue is resolved in 6.2.4.2 x64 on Win 10.
Initially the error was found on win10 x64 and linux x64.
Comment 7 Steve Edmonds 2019-06-19 21:26:09 UTC 
Also resolved in 6.1.6.3 on win 10 x64 and Linux x64
Thanks Devs. Marking as resolved.