Bug 123277 - Calc spreadsheets will not open after updating to 6.1
Summary: Calc spreadsheets will not open after updating to 6.1
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
6.1.0.3 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: File-Opening
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Reported: 2019-02-09 00:52 UTC by JM
Modified: 2019-09-19 03:16 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description JM 2019-02-09 00:52:38 UTC
Description:
Calc spreadsheets will not open..  error :   Read Error.
Format error discovered in the file in sub-document content.xml at 2,46590(row,col) 
I tried to print so I could reconstruct the spreadsheet ...it would not print or open..  no option given to fix..  

Actual Results:
no results...  no fix given on the error

Expected Results:
All you can to is click on "ok".. and the error box closes..  will not open


Reproducible: Always


User Profile Reset: No



Additional Info:
the spreadsheets should open as always
Comment 1 Oliver Brinzing 2019-02-09 09:09:55 UTC
(In reply to JM from comment #0)
> Description:
> Calc spreadsheets will not open..  error :   Read Error.
> Format error discovered in the file in sub-document content.xml at
> 2,46590(row,col) 

Thank you for reporting the bug. 

this sounds like the file is corrupted.
if you have a backup, try to open the file from backup.

if you do not have a backup, you may find a *.bak file in your user profile folder, e.g. located in: %appdata%\LibreOffice\4\user\backup.

have you tried to downgrade lo to version 6.0.7 ?
is it possible to open the file with lo 6.0.7?

if the file is *not* confidential, you can add it to the issue, as this makes it easier for us to verify the bug. Please note that the attachment will be public!

See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
Comment 2 QA Administrators 2019-08-19 07:02:42 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2019-09-19 03:16:15 UTC
Dear JM,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp