Description: After install (Flatpak) it will not start. It hangs on the splash screen or the bar loads and it goes away, but nothing else opens. Steps to Reproduce: 1. Began with no LibreOffice on the computer and Flatpak fully installed. 2. Start LibreOffice or one of the programs (Writer, Calc, etc) through terminal or clicking the icon. 3. Watch the fail Actual Results: Install through the app center, bash, or install from Flatpak website (by clicking "install" at the top of the page). I have started it by clicking on the icon and through the terminal, but it will not get past the splash screen. Sometimes the splash screen will load all of the way and disappear, or it will freeze and stay that way until I "kill" the operation in system monitor Expected Results: That LibreOffice will run and I can use it. Reproducible: Always User Profile Reset: Yes OpenGL enabled: Yes Additional Info: Using an HP-17" Pavillion/AMD A8/8GB RAM/1TB/ Fedora 29
Hello, Thanks for reporting this issue. Do you use Wayland? bug 123080 ?
(In reply to Xisco Faulí from comment #1) > Hello, > Thanks for reporting this issue. > Do you use Wayland? bug 123080 ? Yes, I am running Wayland. Update: I seemed to solve the problem by running in safe mode and disabling the DirectGL, but I have never had an office program require that before. It works, for now, and I like the new Tabbed user interface. It makes it easier to find commands, and it makes it easier for an old MSO user like me to switch over. I am a massive fan of LibreOffice and Flatpak, and fixing this makes my Linux experience much better. If I switch distros, I now know what to do, but I like Fedora, and I hope to stay with it for a long time. Thank you!
(In reply to Walter Harrison Stoermer from comment #2) > (In reply to Xisco Faulí from comment #1) > > Hello, > > Thanks for reporting this issue. > > Do you use Wayland? bug 123080 ? > > Yes, I am running Wayland. > > Update: I seemed to solve the problem by running in safe mode and disabling > the DirectGL, but I have never had an office program require that before. Did you mean OpenGL? Does it fail if you enabled it again ? if so, could you please share the OpenGl info ? -> https://wiki.documentfoundation.org/OpenGL#Linux_.2F_BSD
Dear Walter Harrison Stoermer, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Walter Harrison Stoermer, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp