Bug 124662 - Crash in: libc-2.28.so
Summary: Crash in: libc-2.28.so
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
6.2.2.2 release
Hardware: x86 (IA32) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: VCL-OpenGL
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Reported: 2019-04-10 17:10 UTC by Babak Razmjoo
Modified: 2020-03-14 03:26 UTC (History)
2 users (show)

See Also:
Crash report or crash signature: ["libc-2.28.so"]


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Description Babak Razmjoo 2019-04-10 17:10:01 UTC
This bug was filed from the crash reporting server and is br-5cbad96f-8223-401a-98e9-5cc966177966.
=========================================
Steps to reproduce:
1.Go to Tools > Options > LibreOffice > View and enable 'Use openGL for all rendering'
2.Press 'Apply'
3.Select 'Restart now' from the dialogue

The bug presents on:
Version: 6.2.2.2
Build ID: 2b840030fec2aae0fd2658d8d4f9548af4e3518d
CPU threads: 1; OS: Linux 5.0; UI render: default; VCL: x11; 
Locale: en-US (en_US.UTF-8); UI-Language: en-US
Calc: threaded
Comment 1 Xisco Faulí 2019-04-16 07:38:34 UTC
Thanks for reporting this issue.
Could you please provide the OpenGL info as described here -> https://wiki.documentfoundation.org/OpenGL ?
Comment 2 Miklos Vajna 2019-04-17 12:30:02 UTC
FWIW, I can't reproduce this with an Intel driver on Linux.
Comment 3 Babak Razmjoo 2019-04-18 12:46:55 UTC
(In reply to Xisco Faulí from comment #1)
> Thanks for reporting this issue.
> Could you please provide the OpenGL info as described here ->
> https://wiki.documentfoundation.org/OpenGL ?

OpenGL vendor string: Intel Open Source Technology Center
OpenGL renderer string: Mesa DRI Intel(R) 965GM 
OpenGL version string: 2.1 Mesa 18.3.6
OpenGL shading language version string: 1.20
OpenGL extensions:
OpenGL ES profile version string: OpenGL ES 2.0 Mesa 18.3.6
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 1.0.16
OpenGL ES profile extensions:
Comment 4 Buovjaga 2019-08-13 11:55:18 UTC
Can you repro with an appimage of 6.3? https://libreoffice.soluzioniopen.com/
Comment 5 Xisco Faulí 2019-08-15 18:39:01 UTC
A new major release of LibreOffice is available since this bug was reported.
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.
Comment 6 QA Administrators 2020-02-12 03:34:30 UTC Comment hidden (obsolete)
Comment 7 QA Administrators 2020-03-14 03:26:21 UTC
Dear Babak Razmjoo,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp