Description: I have just completely re-installed my PCLinuxOS system with the latest version (03/19) and fully updated it. I now find that with the addition of Libre Office 6.2.2, I cannot open any part of this office program I have always used, and as a relative novice in linux I do not know why. All I know is that it used to work fine, even with this version of PCLinuxOS which was first installed 5 days after its release. If I try to open office, I get the start up screen very briefly, then it disappears, but the panel on the task bar circles for a bit longer then disappears.It doesn't matter which part of office I am trying to get into either - ALL parts react the same. Actual Results: try to open Libre Office and all it does is close down Expected Results: nothing Reproducible: Always User Profile Reset: No Additional Info:
Does it work if you launch it from command line with --safe-mode ?
OK, I have tried it via the Konsole with the same results - tries to open then after a moment closes again. Seems to be doing this no matter how I approach it.
What happens if you launch LibreOffice from Konsole with SAL_USE_VCLPLUGIN=gen soffice ?
[lynn@localhost ~]$ SAL_USE_VCLPLUGIN=gen soffice bash: soffice: command not found [lynn@localhost ~]$ LibreOffice bash: LibreOffice: command not found [lynn@localhost ~]$ LibreOffice SAL_USE_VCLPLUGIN=gen soffice bash: LibreOffice: command not found [lynn@localhost ~]$
Please try SAL_USE_VCLPLUGIN=gen libreoffice Best regards. JBF
Your comment to use SAL_USE etc is something I do not understand. I did say in my first message that I am a relative novice with Linux systems so this comment means nothing to me. How do I use it and where? In any case, I have again re-installed my system, this time with both KDE and LXDE desktops available and Libre Office now seems working - I do not know what is different with this installation unless it a change made by upgrading from LO 6.2.2 to LO 6.2.3. Thanks for your efforts anyway
I'm not familiar with PCLinuxOS but this looks like an issue in that OS not in LO. Please understand Bugzilla is not a support forum. Try to find solution in PCLinuxOS forum or reinstall and set back Unconfirmed only if you find out this is LO error.
Dear Lynn Musgrave, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Lynn Musgrave, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp