Created attachment 150820 [details] LibO Setup 6.2.3.2 Installation process fails on Windows Server 2008 R2. InstallMSU: Obtained WU service handle InstallMSU: Service status is SERVICE_RUNNING InstallMSU: Service status is SERVICE_RUNNING InstallMSU: Successfully sent SERVICE_CONTROL_STOP code to Windows Update service InstallMSU: Service configuration is unchanged InstallMSU: Is Wow64 Process: NO InstallMSU: Prepared wusa path: C:\Windows\system32\wusa.exe InstallMSU: Prepared wusa command: "C:\Windows\system32\wusa.exe" "C:\Users\3E96~1.DUN\AppData\Local\Temp\TMPCE75.tmp" /quiet /norestart InstallMSU: CreateProcessW succeeded InstallMSU: Execution of wusa.exe failed with Win32 error code 0x80080005! Why it stopping WU service? Issue is reproduced with LibO 6.2.3.1 and 6.2.3.2 No such problems on previous LibO versions till 6.2.2.2 No problems on Windows 7 with LibO 6.2.3.1 and 6.2.3.2
Created attachment 150821 [details] LibO Setup 6.2.3.1
Created attachment 150822 [details] LibO Setup 6.2.2.2
(In reply to Eugene Kin from comment #0) > Why it stopping WU service? because of the fix to bug 123832. Could you please try stopping WU service, and start installation with the service stopped? That log could help understand the issue. Thanks.
I have obtained the logs from https://forumooo.ru/index.php/topic,7639 (Rus). Taking.
https://gerrit.libreoffice.org/71045
Mike Kaganski committed a patch related to this issue. It has been pushed to "master": https://git.libreoffice.org/core/+/bb6906b66d7ceac8465b43d7e2b1f05976d43600%5E%21 tdf#124794: Wait for WU service stopped before launching wusa.exe It will be available in 6.3.0. The patch should be included in the daily builds available at https://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: https://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback.
Thank you. Waiting for new daily build. I've tested old ones https://dev-builds.libreoffice.org/daily/libreoffice-6-2/Win-x86_64@42/current/libo-62-64~2019-04-15_23.30.38_LibreOfficeDev_6.2.4.0.0_Win_x64.msi and https://dev-builds.libreoffice.org/daily/master/Win-x86_64@42/current/libo-master64~2019-04-16_03.05.57_LibreOfficeDev_6.3.0.0.alpha0_Win_x64.msi and was able to install both without any issue (logs are usesless, there are no any MSU sections). Weird, isn't it?
(In reply to Eugene Kin from comment #7) > Waiting for new daily build. Unfortunately, dailies are not useful here, because they are built without UCRT MSUs part... which is why > logs are usesless, there are no any MSU sections Possibly I need to ask maintainers of the dailies to include MSUs there. Likely insufficient pre-release testing is largely due to this.
*** Bug 124869 has been marked as a duplicate of this bug. ***
Mike Kaganski committed a patch related to this issue. It has been pushed to "libreoffice-6-2": https://git.libreoffice.org/core/+/1151e8fe6c8061f8b9c4777fba9665464ab5b5b8%5E%21 tdf#124794: Wait for WU service stopped before launching wusa.exe It will be available in 6.2.4. The patch should be included in the daily builds available at https://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: https://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback.
Now the dailies from Win-x86@42/ or Win-x86_64@42/ should contain the MSUs, allowing to test this (I hope).
LibO 6.2.4.1 - test passed I've tested several times, all installations are successful. Thanks a lot Mike.