Description: If you open a docx file in writer 6.2.3 and then use save as to produce an odt file. An attempt to reopen the odt file will produce a blank screen with the blue loading bar almost all the way to the right. Steps to Reproduce: 1.Open the word docx file 2.Save as .odt 3.Close Writer 4.Reopen the .odt file created Actual Results: Blank Screen Writer needs to be kiled Expected Results: Text file displayed on screen Reproducible: Always User Profile Reset: Yes OpenGL enabled: Yes Additional Info: Writer 6.1.5 can open the .odt file without problems. Writer 6.2.3 can open odt files produced by 6.1.5. Writer is 6.2.3.2 OpenGL vendor string: Intel Open Source Technology Center OpenGL renderer string: Mesa DRI Mobile Intel® GM45 Express Chipset OpenGL version string: 2.1 Mesa 18.2.8 OpenGL shading language version string: 1.20 OpenGL extensions: OpenGL ES profile version string: OpenGL ES 2.0 Mesa 18.2.8 OpenGL ES profile shading language version string: OpenGL ES GLSL ES 1.0.16 OpenGL ES profile extensions:
Created attachment 150910 [details] An example of a file that gives the problem The original file was sent to me by a MS word user I had to remove personal information with Libreoffice but the problem persisted.
After clearing "user" Libreoffice 6.2.3 will open the odt file once and once only
Cannot reproduce on 6.2.3.2 Version: 6.2.3.2 Build ID: aecc05fe267cc68dde00352a451aa867b3b546ac CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; Locale: en-US (en_US.UTF-8); UI-Language: en-US Calc: threaded Steps taken Opened word dcox file save as .odt closed writer Opened .odt file Could not replicate blank screen. Tried steps above with an old resume and could not reproduce crash.
I also can't reproduce the bug with the provided steps, using Version: 6.2.3.2 (x64) Build-ID: aecc05fe267cc68dde00352a451aa867b3b546ac CPU-Threads: 4; BS: Windows 10.0; UI-Render: GL; VCL: win; Gebietsschema: de-DE (de_DE); UI-Sprache: de-DE Calc: threaded
If I remove "user" then Open the .docx Save as .odt the first time I open the .odt file it appears to be fine. Then if I close writer down (no changes to the .odt file) and try and re-open it writer loops. I see that the first time I open the file contents of the user directory are changed.
The cause of the problem was a change to $HOME/.config/user-dirs.dirs see peter@laptop:~/.config$ diff bad.user-dirs.dirs user-dirs.dirs 10c10 < XDG_TEMPLATES_DIR="$HOME/" --- > XDG_TEMPLATES_DIR="$HOME/Templates" This was discovered by moving the home directory out of the way and starting again with an empty home directory. I am not sure of the cause of the change.
Peter, please close as NotOurBug if you find this is not LO's fault. Otherwise, please explain why it would be LO.
The behaviour is very odd but am happy to close the report.