Bug 125345 - LibreOffice Impress Slideshow failure
Summary: LibreOffice Impress Slideshow failure
Status: RESOLVED DUPLICATE of bug 40534
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
(earliest affected) rc
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
Depends on:
Blocks: Slide-Show
  Show dependency treegraph
Reported: 2019-05-17 17:27 UTC by prasolova
Modified: 2019-08-09 13:13 UTC (History)
5 users (show)

See Also:
Crash report or crash signature:

Sample presentation (324.13 KB, application/vnd.oasis.opendocument.presentation)
2019-05-19 22:46 UTC, prasolova
Screenshot 1 (145.57 KB, image/png)
2019-05-21 15:33 UTC, prasolova
Screenshot 2 (145.56 KB, image/png)
2019-05-21 15:34 UTC, prasolova

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Description prasolova 2019-05-17 17:27:59 UTC
I have simple presentation in .odp format and .ppt format. when starting Slideshow (press Slide Show, then Start from First Slide or Start from Current Slide) only white screen pops up with partial text lines at top and bottom of a screen. 
Opened same presentations in PowerPoint (after saving all as .pptx) - everything is ok. 
Problem started yesterday, May 16th 2019. 
Checked for updates. Uninstalled and reinstalled the program - problem is still there. 

Steps to Reproduce:
1.Open presentation in Libre Office Impress
2. Press Slide Show, then Start from First Slide
3. Watch and enjoy

Actual Results:
Blank white screen

Expected Results:
Full screen slide show

Reproducible: Always

User Profile Reset: Yes

Additional Info:
Comment 1 Roman Kuznetsov 2019-05-18 19:29:53 UTC
First - you shouldn't change status to NEW yourself. It should be anyone else
Second - please attach sample file with your presentation
Third - add info from dialog Help->About LibreOffice
Comment 2 prasolova 2019-05-19 22:46:46 UTC
Created attachment 151520 [details]
Sample presentation

to recreate bug.
Comment 3 prasolova 2019-05-19 22:48:40 UTC
Version: (x64)
Build ID: aecc05fe267cc68dde00352a451aa867b3b546ac
CPU threads: 8; OS: Windows 10.0; UI render: default; VCL: win; 
Locale: en-US (en_US); UI-Language: en-US
Calc: threaded
Comment 4 QA Administrators 2019-05-20 02:54:01 UTC Comment hidden (obsolete)
Comment 5 Xisco Faulí 2019-05-21 15:02:06 UTC
I can't reproduce it in

Build ID: a2da909adfe07d5a093485cc28283f5c100946ba
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; 
Locale: ca-ES (ca_ES.UTF-8); UI-Language: en-US
Calc: threaded

nor in

Id. de compilación: aecc05fe267cc68dde00352a451aa867b3b546ac
Subprocs. CPU: 1; SO: Windows 6.1; Repres. IU: predet.; VCL: win; 
Configuración regional: es-ES (es_ES); Idioma de IU: es-ES
Calc: threaded

To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 6 prasolova 2019-05-21 15:33:12 UTC
Created attachment 151576 [details]
Screenshot 1

Screenshot of problem before entering safe mode.
Comment 7 prasolova 2019-05-21 15:34:30 UTC
Created attachment 151577 [details]
Screenshot 2

after user profile resetting.
Comment 8 QA Administrators 2019-05-22 02:54:45 UTC Comment hidden (obsolete)
Comment 9 raal 2019-05-22 15:11:58 UTC
I can not confirm with Verze:
ID sestavení: 2b840030fec2aae0fd2658d8d4f9548af4e3518d
Vlákna CPU: 4; OS: Windows 6.1; Vykreslování UI: výchozí; VCL: win; 
and Version:
Build ID: 6f3ded0ef16514ac651d07d9172c80aa6ef11569
CPU threads: 4; OS: Windows 6.1; UI render: default; VCL: win;
Comment 10 Julien Nabet 2019-06-24 15:31:24 UTC
On Win10 with master sources updated today, I don't reproduce this.

Could you upgrade to 6.2.4 and if you still reproduce this give a try to:
Comment 11 V Stuart Foote 2019-08-09 13:13:06 UTC
The screen tearing is pretty certain to be a duplicate of bug 40534, non-OpenGL presentation mode with GPU Hardware Acceleration enabled on a high resolution display (e.g. > 2.5 m pixels). OP could verify by changing rendering

Tools -> Options -> View

Either enable OpenGL (if supported by hardware and os/DE), or disable Hardware Acceleration and use only CPU for rendering the presentation.

Please, reopen from the duplicate if that is not the case.

*** This bug has been marked as a duplicate of bug 40534 ***