Connected an Android phone to my Linux Mint 19.1 system. Phone appears as an MTP device. In Nemo file explorer, double-clicked on a DOCX file on the phone. LibreOffice splash screen appeared, but then LibreOffice closed, no further window or message appeared, LibreOffice not shown in Alt-Tab list of running apps. Same DOCX file is opened fine by LibreOffice Writer if I first move the file to PC's hard disk.
Works fine here Arch Linux 64-bit Version: 6.3.0.4 Build ID: 6.3.0-2 CPU threads: 8; OS: Linux 5.2; UI render: default; VCL: kde5; Locale: fi-FI (fi_FI.UTF-8); UI-Language: en-US Calc: threaded
Can you try with LibreOffice 6.4.x? Set to NEEDINFO. Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Just tried with LibreOffice Version: 6.4.3.2 Build ID: 747b5d0ebf89f41c860ec2a39efd7cb15b54f2d8 CPU threads: 4; OS: Linux 5.3; UI render: default; VCL: gtk3; Locale: en-US (en_US.UTF-8); UI-Language: en-US Calc: threaded I'm running Linux Mint 19.3 Cinnamon with 5.3.0-46-generic kernel. Smartphone is attached to PC, I put files test1.odt and test1.docx in folder mtp://%5Busb%3A002,003%5D/Internal%20storage/Android/data If I launch LibreOffice Writer from PC's start menu, I can do File/Open and open those files and see the contents, no problem. Filenames in title bar have "(remote)" appended to them. If I go into Nemo file manager on the PC, go to that folder in the phone, and double-click on either of the files, I see the LibreOffice splash-screen appear for a few seconds, then it goes away, never get anything else or LibreOffice Writer app. Is there some kind of logging I can turn on, so I can send a log to you ? Note: I'm planning to change OS to Ubuntu 20.04 in a week or so, so my test environment will change.
(In reply to Bill Dietrich from comment #3) > Just tried with LibreOffice Version: 6.4.3.2 > Build ID: 747b5d0ebf89f41c860ec2a39efd7cb15b54f2d8 > CPU threads: 4; OS: Linux 5.3; UI render: default; VCL: gtk3; > Locale: en-US (en_US.UTF-8); UI-Language: en-US > Calc: threaded > > I'm running Linux Mint 19.3 Cinnamon with 5.3.0-46-generic kernel. > > Smartphone is attached to PC, I put files test1.odt and test1.docx in folder > mtp://%5Busb%3A002,003%5D/Internal%20storage/Android/data > > If I launch LibreOffice Writer from PC's start menu, I can do File/Open and > open those files and see the contents, no problem. Filenames in title bar > have "(remote)" appended to them. > > If I go into Nemo file manager on the PC, go to that folder in the phone, > and double-click on either of the files, I see the LibreOffice splash-screen > appear for a few seconds, then it goes away, never get anything else or > LibreOffice Writer app. > > Is there some kind of logging I can turn on, so I can send a log to you ? Hmm, it seems you would need to somehow log what Nemo is doing. One thing you could test is open up a terminal and then do libreoffice /path/to/your/file/in/mtp ...to see what happens.
In terminal, did: libreoffice mtp://%5Busb%3A002,003%5D/Internal%20storage/Android/data/test1.docx and same thing happened: splash screen showed for a couple of seconds, then nothing, back to shell prompt. No messages of any kind.
Same thing happens if I give a totally bogus path: libreoffice xxx://yyy No messages, just splash screen for a few seconds and then back to shell prompt.
Hello Bill Dietrich, Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Dear Bill Dietrich, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Bill Dietrich, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp