Bug 125701 - iOS: Nextcloud Create From Template White Page
Summary: iOS: Nextcloud Create From Template White Page
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: iOS Editor (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: Other iOS
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-06-05 10:09 UTC by Andreas Gruhler
Modified: 2020-04-15 02:24 UTC (History)
0 users

See Also:
Crash report or crash signature:


Attachments
White page on opening from template with Nextcloud as storage location (15.93 MB, video/mp4)
2019-06-05 10:10 UTC, Andreas Gruhler
Details

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Description Andreas Gruhler 2019-06-05 10:09:56 UTC
Description:
In the iOS app, when creating a new document from a template and selecting "Nextcloud" as storage location on the left-hand side, the new document shows a white page. Nevertheless, the document is saved on Nextcloud, which is correct and shows up as expected when opening the document a second time.

When selecting "local" storage location in the selector on the left-hand side of the screen, this behaviour cannot be reproduced.

Please find a video attached, which demonstrates this behaviour:
* First a document is opened from template on local storage.
* Afterwards, the document created from a template and saved on Nextcloud returns an empty white page.
* Killing the app and reopening solves the problem. The new document is saved on Nextcloud and can be opened.

Steps to Reproduce:
1. Choose "Nextcloud" as storage location
2. Open new file from template

Actual Results:
1. Choose "Nextcloud" as storage location
2. A white page appears, app needs to be killed. The document is saved on Nextcloud and can be opened regularly after a restart of the app.

Expected Results:
1. Choose "Nextcloud" as storage location
2. The document appears, the contents from the template are copied to the new document and the document is saved on Nextcloud


Reproducible: Always


User Profile Reset: No



Additional Info:
Comment 1 Andreas Gruhler 2019-06-05 10:10:25 UTC
Created attachment 151924 [details]
White page on opening from template with Nextcloud as storage location
Comment 2 Xisco Faulí 2019-06-05 10:31:17 UTC
Moving to NEW as agreed in the ESC meeting
Comment 3 Nicolas Christener 2020-04-14 19:59:57 UTC
This issues seems fixed; tested with 4.2.4 (50).

I also checked with Andreas and he agrees to close this one.

Thanks a lot to the Collabora team and especially Tor for taking care of this.
Comment 4 Aron Budea 2020-04-15 02:24:59 UTC
Let's close, then. Nicolas, thanks for retesting!