Bug 126240 - Embedded videos open in new (un-closable) "OpenGL renderer" window
Summary: Embedded videos open in new (un-closable) "OpenGL renderer" window
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
(earliest affected) release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
Depends on:
Reported: 2019-07-05 09:40 UTC by Marcus Tomlinson
Modified: 2020-03-18 02:41 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:

Screenshot of un-closable "OpenGL renderer" window (4.40 MB, image/png)
2019-07-15 10:08 UTC, Marcus Tomlinson

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Description Marcus Tomlinson 2019-07-05 09:40:04 UTC
Embedded videos in Writer (and Impress) don't play embedded anymore, they open in a new "OpenGL renderer" window that is then un-closable.

Steps to Reproduce:
1. Embed a video into Writer
2. Press play on the Media Playback toolbar
3. Try to close the "OpenGL renderer" window that appears

Actual Results:
The "OpenGL renderer" window is un-closable.

Expected Results:
I actually expect the video to play embedded, but at the very least the "OpenGL renderer" window should be closable.

Reproducible: Always

User Profile Reset: No

Additional Info:
Comment 1 Marcus Tomlinson 2019-07-15 10:08:48 UTC
Created attachment 152776 [details]
Screenshot of un-closable "OpenGL renderer" window
Comment 2 Xisco Faulí 2019-08-08 15:01:09 UTC
Thank you for reporting the bug. To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 3 QA Administrators 2020-02-16 02:05:54 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2020-03-18 02:41:54 UTC
Dear Marcus Tomlinson,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team