Bug 126745 - Crash when closing spreadsheets (Mac)
Summary: Crash when closing spreadsheets (Mac)
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
6.0.0.3 release
Hardware: x86-64 (AMD64) macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-08-07 09:10 UTC by Ernst42
Modified: 2020-04-22 03:41 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
ZIP file contains 2 spreadheets to reproduce crash when opening and then closing both (20.40 KB, application/zip)
2019-08-07 09:12 UTC, Ernst42
Details

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Description Ernst42 2019-08-07 09:10:08 UTC
Description:
LibreOffice crashes on a Mac when closing some spreadheets, even if nothing has been edited. App needs to be force-closed.

At subsequent start LibreOffice offers to recover closed files even though they were not changed at all.

Steps to Reproduce:
1.On a Mac: open both attached spreadheets, do not edit anything
2.then first close "BDR-left.ods"
3.then close "BDR Android - Worklog.xlsx"
4.LibreOffice crashes

Actual Results:
LibreOffice crashes

Expected Results:
LibreOffice closes normally


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Version: 6.2.5.2
Build ID: 1ec314fa52f458adc18c4f025c545a4e8b22c159
CPU threads: 4; OS: Mac OS X 10.13.6; UI render: default; VCL: osx; 
Locale: de-DE (en_DE.UTF-8); UI-Language: en-US
Calc: threaded


Happens since LO 5.x with some spreadsheets.

OpenGL on/off does not matter.

I tried resetting my profile multiple times.
Comment 1 Ernst42 2019-08-07 09:12:55 UTC
Created attachment 153194 [details]
ZIP file contains 2 spreadheets to reproduce crash when opening and then closing both
Comment 2 Alex Thurgood 2019-08-07 11:12:32 UTC
No repro for me with 

Version: 6.2.5.2
Build ID: 1ec314fa52f458adc18c4f025c545a4e8b22c159
Threads CPU : 4; OS : Mac OS X 10.14.6; UI Render : par défaut; VCL: osx; 
Locale : fr-FR (fr_FR.UTF-8); Langue IHM : fr-FR
Calc: threaded

I had to open the XLSX file you provided in the ZIP as a copy because when I tried to open it by dragging and dropping onto the LO Dock icon, I got an error message indicating that the file was locked for editing by you.

Closing each file in the order you specified didn't lead to a crash. I would guess that your XLSX file has something particular about it which is causing the crash.
Comment 3 Alex Thurgood 2019-08-07 11:23:06 UTC
Opening the XLSX file in Excel for Mac 16.27 (19071500) takes a very long time for a 21kb file.

It appears that there are lots of ambiguous date strings in column A, at least, Excel flags them up and offers to correct them.

Could this be the cause of the issue you are experiencing ?

Further playing around with both files (loading / closing, in different orders) in LO doesn't cause a crash on my system.
Comment 4 steve 2019-09-23 17:03:12 UTC
Can not confirm crashes opening either file with LO 6.3.1.2.
Version: 6.3.1.2
Build ID: b79626edf0065ac373bd1df5c28bd630b4424273
CPU threads: 8; OS: Mac OS X 10.14.6; UI render: default; VCL: osx; 
Locale: de-DE (de_DE.UTF-8); UI-Language: en-US
Calc: threaded

@Ernst: Can you install 6.3.1.2 and see if it crashes for you please.
Comment 5 QA Administrators 2020-03-22 02:40:02 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2020-04-22 03:41:07 UTC
Dear Ernst42,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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