Bug 126995 - Crash when I export in PDF some documents
Summary: Crash when I export in PDF some documents
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.3.0.4 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-08-17 17:47 UTC by jfguichard
Modified: 2019-10-04 09:54 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Document with the bug of export in PDF (264.40 KB, application/vnd.oasis.opendocument.text)
2019-08-18 07:47 UTC, jfguichard
Details

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Description jfguichard 2019-08-17 17:47:27 UTC
Description:
When I export in PDF some document, Writer crashes. The main document with this bug is an invoice whith logo and tables.

This crash did not exist whith the versions prior to 6.2.5 and is always here in the last version 6.3.0.4.


Steps to Reproduce:
1.Load invoice (odt format)
2.Export in PDF
3.Crash

Actual Results:
Crash with file recovery at the next use of LibreOffice

Expected Results:
PDF file as before versions 6.2.5
Now I print with PDFCreator to create the PDF format !!!


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: fr
Module: TextDocument
[Information guessed from browser]
OS: Windows 10 Home
OS is 64bit: yes
Comment 1 Jean-Baptiste Faure 2019-08-17 20:49:21 UTC
I do not reproduce with my own text documents.

Please, could you attach a test document with which you have this problem?
Before uploading the file, take care to remove all personal data.

Did LibreOffice produce a crash report? If so, please attach it too.

Set status to NEEDINFO. Please set it back to UNCONFIRMED once you have provided the requested test file.

Best regards. JBF
Comment 2 jfguichard 2019-08-18 07:47:19 UTC
Created attachment 153470 [details]
Document with the bug of export in PDF
Comment 3 Telesto 2019-08-18 13:11:45 UTC
No crash with
Version: 6.4.0.0.alpha0+ (x86)
Build ID: a675fe37abc134cc5cbf54385ca99c8d1417ce2b
CPU threads: 4; OS: Windows 6.3; UI render: GL; VCL: win; 
TinderBox: Win-x86@42, Branch:master, Time: 2019-07-26_09:09:34
Locale: nl-NL (nl_NL); UI-Language: en-US
Calc: CL

nor with
Version: 6.3.0.4 (x86)
Build ID: 057fc023c990d676a43019934386b85b21a9ee99
CPU threads: 4; OS: Windows 6.3; UI render: default; VCL: win; 
Locale: nl-NL (nl_NL); UI-Language: en-US
Calc: CL
Comment 4 Jean-Baptiste Faure 2019-08-18 16:44:01 UTC
No crash with Version: 6.3.2.0.0+
Build ID: f8bc846025bfafc543a4c25bdfa78952efdbb0e6
Threads CPU : 4; OS : Linux 4.15; UI Render : par défaut; VCL: gtk3; 
Ubuntu_18.04_x86-64
Locale : fr-FR (fr_FR.UTF-8); Langue IHM : fr-FR
Calc: 

Did you test if the uploaded file itself crashes LibreOffice when exported in PDF? Because you removed personal data, the file might be different enough from the original text document to expose a different behavior.

Best regards. JBF
Comment 5 jfguichard 2019-08-18 21:37:05 UTC
Some new !

I tested the file uploaded on 2 computers (desktop W10 Home 1803 x64 and Portable Toshiba W10 PRO 1803 x64) and it was 2 crashes.

This afternoon I updated these 2 computers with version 1903 and I re-tested the file to see if something changed! ALL IS OK NOW, no crashes on both computers !!!
Comment 6 Dieter 2019-08-19 07:53:49 UTC
Sound like a duplicate of bug 125341 => RESOLVED DUPLICATE

jfguichard, please feel free to change it back to UNCONFIMED, if you disagree (and give some reasoning, why you disagree)

*** This bug has been marked as a duplicate of bug 125341 ***
Comment 7 Jean-Baptiste Faure 2019-08-19 08:02:27 UTC
(In reply to Dieter Praas from comment #6)
> Sound like a duplicate of bug 125341 => RESOLVED DUPLICATE
> 

Are you sure? Reporter said that it does not crash anymore after an update of the OS.

Best regards. JBF
Comment 8 Dieter 2019-08-19 10:41:28 UTC
(In reply to Jean-Baptiste Faure from comment #7)
> (In reply to Dieter Praas from comment #6)
> > Sound like a duplicate of bug 125341 => RESOLVED DUPLICATE
> > 
> 
> Are you sure? Reporter said that it does not crash anymore after an update
> of the OS.

Sorry your'e rigth => WORKSFORME