Bug 127072 - Problem with Guarani Keyboard and special characters: LibreOffice is not correctly responding to the AltGr + G command and consonants and tilde combination works oddly
Summary: Problem with Guarani Keyboard and special characters: LibreOffice is not corr...
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.3.0.0.alpha0+
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-08-21 08:12 UTC by Huber
Modified: 2022-04-20 18:03 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Huber 2019-08-21 08:12:23 UTC
Description:
I'm using:
- Windows 10
- Keyboard for Guaraní Language
- LibreOffice 6.3

What I want to do?
While writing with the Guarani Keyboard on Windows 10, I can type the following characters by pressing AltGr plus the following vowels or consonants: a, e, i, o, u, y, g, as a result a tilde is added to these characters (ã, ẽ, ĩ, õ, ũ, ỹ, g̃). These keys combinations work perfectly with other programs (such as Firefox, MS Office, Notepad and Windows interface), only with LibreOffice they don't work. I mean: AltGr + g (to get g̃) and AltGr + shift + g (to get G̃) don't work in LibreOffice. When I press AltGr + g, I only get a standard lowercase g; and when I press AltGr + G, I only get a standard uppercase G.


What have I already done:

1. I thought, there was a problem with the font type:
But I have always written using Arial, Times New Roman, Verdana, Tahoma and OpenSans and never had this problem with any of the characters before. Besides that, I only have this problem while using LibreOffice.

When I copy and paste the characters (g̃ or G̃) from another text processor to LibreOffice and switch between the mentioned font types, the characters change as well keeping the special characters as expected.

What I think is the problem:
LibreOffice is not responding to the combination keys: AltGr+g or AltGr + shift + G, maybe because this combination is predefined to be used as a shortcut.

2. I went to Tools > Personalize > Keyboard-Tab and erased the shortcut asigned to the combination AltGr + g/G; Ctrol + Alt + g/G  AltGr + Shift + g/G and Ctrol + Alt + Shift + g/G). I saved this new setting and restarted the computer and LibreOffice. Result: The issue remains.

3. I tried to use Insert > Special Character >  Tilde (U+303). Result: By using this method  the combination is possible, but it presents an issue (tilde is oddly place or misplace even).

4. I uninstalled LO 6.3 and installed LO 4.4.0.1 and tried again using Insert > Special Character >  Tilde (U+303). Result: The combination works perfectly.

Conclusion:
1.  The problem may be that LibreOffice is not correctly responding to the AltGr + G command.
2. Characters (specially consonants) and Tilde combination (U+303) 
doesn't work well on LibreOffice as a result of a bug.

Before reporting this bug, a thread was open in the discussion forum not being able to find a solution. https://ask.libreoffice.org/en/question/205119/why-are-some-special-characters-not-displayed-when-writing-in-libreoffice/

Steps to Reproduce:
1. Using on Windows 10's Guarani Keyboard with LibreOffice Writer 6.3 (or Calc, Draw, Impress)
2. Press AltGr + g or AltGr + Shift + g.


Actual Results:
g G (g/G without tilde)

Expected Results:
g̃ G̃  (g/G with tilde - U+303)


Reproducible: Always


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:
Before reporting this bug, a thread was open in the discussion forum not being able to find a solution. https://ask.libreoffice.org/en/question/205119/why-are-some-special-characters-not-displayed-when-writing-in-libreoffice/
Comment 1 Xisco Faulí 2020-02-18 17:16:13 UTC
Thanks Huber,
Thansk for reporting this issue.
A new major release of LibreOffice is available since this bug was reported.
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.
Comment 2 Huber 2020-02-19 11:17:32 UTC
Hi Xisco!
thank you for your answer. I installed the Version: 6.4.0.3 (x64) of LibreOffice and unfortunately I have to say that the problem persists.
I still can't press AltGr + g and AltGr + Shift + g to get the nasal g (g̃ G̃)

I also checked that there is no other shorcuts assignations under tools > customize > keyboard shortcuts for AltGr + G and AltGr + Shift + G.

Regards.
Comment 3 Martin Srdoš 2020-12-30 13:06:04 UTC Comment hidden (obsolete)
Comment 4 Martin Srdoš 2020-12-30 13:11:18 UTC
Ou, I forgot the G. In notepad it works, also here I can write g̃  and G̃  but here in this comment it seems wery bad. In notepad it seems good, the tilde is exactly on the letter, like vowels in libreoffice (ãẽĩõũỹÃẼĨÕŨỸ). I am using same font, Consolas, in notepad and in LO.

So I can confirm that the bug is present in master.

Version: 7.2.0.0.alpha0+ (x64)
Build ID: c0eee433e079d8e3413f4691607e075b99af92b0
CPU threads: 4; OS: Windows 10.0 Build 19042; UI render: Skia/Raster; VCL: win
Locale: cs-CZ (cs_CZ); UI: en-US
Calc: threaded
Comment 5 Martin Srdoš 2022-04-20 18:03:09 UTC
I have checked it now and it seems bug is fixed. I checked it in writer and calc.

Version: 7.4.0.0.alpha0+ (x64) / LibreOffice Community
Build ID: efb39149be1744def96ef015d1d184b5af3f43b7
CPU threads: 8; OS: Windows 10.0 Build 19043; UI render: Skia/Vulkan; VCL: win
Locale: cs-CZ (cs_CZ); UI: cs-CZ
Calc: CL