Description: Whenever I open a particular Calc file created by an earlier version of LibreOffice (the format is ODS but the icon is different), trying to open another Calc file externally (i.e. by double-clicking it in Windows Explorer) always fails until I close the original file. Only then the second file opens but warns me to restore the recovery data for the previous file. (There is nothing to recover; the previous file is fine.) Steps to Reproduce: 1. Open an ODS file created with an earlier version of LibreOffice. 2. In Windows Explorer, double click on a different ODS file created with a newer version. Actual Results: The second file doesn't open until I close the first file. Then it opens but asks me to restore the recovery data for the previous file as if there had been a failure on saving. Expected Results: I expected the second file to open in a new window normally, as it worked in previous versions of the software. Reproducible: Always User Profile Reset: No Additional Info:
I can't repro. Version: 6.3.1.2 (x64) Build ID: b79626edf0065ac373bd1df5c28bd630b4424273 CPU threads: 4; OS: Windows 10.0; UI render: GL; VCL: win; Locale: es-ES (es_ES); UI-Language: en-US Calc: CL Please test with a clean profile Menu/Help/Restart in Safe Mode
Is there a way to see / set the particular file format for these files? It would help. I don't want to share the files themselves but I could try to attach some dummy data. Both files are ODS but they have different icons in Windows. The older one has a colorless icon with a green dot, the newer one has a similar icon but it's all green.
[Automated Action] NeedInfo-To-Unconfirmed
Restarting in Safe Mode doesn't fix it. I'll try resetting the profile completely.
Test if there is a .~lock.filename.ods# file where the file with the issue is, before open the file. This file is create for LibreOffice when a file is opened, and remains when LibreOffice close or crash unexpectedly.
There isn't.
UPDATE: resetting the entire user profile doesn't work either.
If it's only with this particular file, you need to attach the file here, so we can test it. Set to NEEDINFO. Change back to UNCONFIRMED after you have provided the document.
Created attachment 154462 [details] Convocatorias.ods
OK, I attached the file (I had written a comment previously but it didn't get saved so I'm writing it again, sorry about potential duplicates). I've just discovered that the same problem occurs with a different file which is also a regular .ods file, which I cannot attach because it contains confidential data. In trying to reproduce the bug, please remember that it only happens when opening the second file EXTERNALLY as opposed to opening it through the Calc File menu.
I can't repro. Version: 6.3.2.2 (x64) Build ID: 98b30e735bda24bc04ab42594c85f7fd8be07b9c CPU threads: 4; OS: Windows 10.0; UI render: GL; VCL: win; Locale: es-ES (es_ES); UI-Language: en-US Calc: threaded
It's happening again with a fresh file I just created with LO 6.3.2. I created a new .ods file, inserted a couple headers and a date, saved it, then went to XYplorer and double clicked on a different LibreOffice file (an .odt, not even a spreadsheet!) and got the same result: the file doesn't open until I manually close the Calc window, then complains about recovery data.
Created attachment 155314 [details] Simple .ods file showing the bug This is the freshly created file.
(In reply to Nadie Nada Nunca from comment #12) > It's happening again with a fresh file I just created with LO 6.3.2. I > created a new .ods file, inserted a couple headers and a date, saved it, > then went to XYplorer and double clicked on a different LibreOffice file (an > .odt, not even a spreadsheet!) and got the same result: the file doesn't > open until I manually close the Calc window, then complains about recovery > data. Now you revealed you are using a 3rd party file explorer: https://www.xyplorer.com/ Does the problem occur with the normal Windows file explorer?
Yes, it does. Double clicking on a file in XYplorer is the same as doing it in any other file explorer. It makes no difference. But I had tried it in Windows Explorer before and I tried again this time just to make sure.
No problem for me anyway. For completeness, please copy and paste here the contents of your Help - About. This allows us to know more about your system. Set to NEEDINFO. Change back to UNCONFIRMED after you have provided the information. Version: 6.3.2.2 (x64) Build ID: 98b30e735bda24bc04ab42594c85f7fd8be07b9c CPU threads: 4; OS: Windows 10.0; UI render: default; VCL: win; Locale: fi-FI (fi_FI); UI-Language: en-US Calc: threaded
Dear Nadie Nada Nunca, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Sorry! Life came up. Help | About can't be copied and pasted, only typed by hand, but in any case I think what the poster meant was the contents of Help | Various information, which offers the following data as of today: Various Information XYplorer: 20.90.0000 (Pro Edition - Lifetime License Pro) Loaded in: 36 880 ms at 24/04/2020 08:22:52 Uptime: 44 secs Runtime: 6.00.9815 Memory Usage: 32 932 KB, Virtual Memory Size: 18 272 KB OS: Windows 8.1 Professional, 64-bit, Build 9600 OS Uptime: 3 days, 23 hrs, 29 mins, 31 secs Time Zone: Argentina Standard Time, Argentina Daylight Time UTC Offset: --03:00 User Role: Admin Themes: Yes (Aero) RealSystem32: Yes System Locale ID: 11274 (es-AR) Thread Locale ID: 11274 (es-AR) Default ANSI Code Page: 1252 (ANSI - Latin I) Active ANSI Code Page: 1252 (ANSI - Latin I) Default OEM code page: 850 (OEM - Multilingual Latin I) Active OEM Code Page: 850 (OEM - Multilingual Latin I) Is DBCS Code Page: No Main Contents Font: Trebuchet MS 9,75 DblClick Time: 620 ms Screen: 1920x1080, 1/1 (Primary), Virtual: (0, 0) - (1920, 1080), Work: (0, 28) - (1920, 1018) Screen DPI: 96 (100%), twx: 15, stretch: 1 Screen Color Depth: 32 DPI awareness: Per monitor UseDPIAwareIconSizes: No, Yes Icon Size: Small=16, Large=32 Icon Size Controls: Small=16, Large=32 Icon Size Recommended: Small=16, Large=32 Command Line: Command Normalized: App: C:\bin\file\XYplorer\XYplorer.exe Ini File: C:\Users\bit\AppData\Roaming\XYplorer\XYplorer.ini App Data Path: C:\Users\bit\AppData\Roaming\XYplorer\ Pane 1 Data Path: C:\Users\bit\AppData\Roaming\XYplorer\Panes\§1§_WIPs\ Pane 2 Data Path: C:\Users\bit\AppData\Roaming\XYplorer\Panes\§2§_WIPs\ Catalogs Path: C:\Users\bit\AppData\Roaming\XYplorer\Catalogs\ Icons Path: C:\Users\bit\AppData\Roaming\XYplorer\Icons\ New Items Path: C:\Users\bit\AppData\Roaming\XYplorer\NewItems\ Scripts Path: C:\Users\bit\AppData\Roaming\XYplorer\Scripts\ Thumbs Cache: C:\Users\bit\AppData\Roaming\XYplorer\Thumbnails\ Catalog: C:\Users\bit\AppData\Roaming\XYplorer\Catalogs\catalog.dat Tags Database: C:\Users\bit\AppData\Roaming\XYplorer\tag.dat Language Support: 8.120 Language: No language loaded
Ah, my bad! You meant LO's Help | About. The problem appears to be mostly solved in the new version of LibreOffice, although I get this error intermittently now. I can't reliably reproduce it anymore.
Ok, let's close. For posterity, the reply I was writing: (In reply to Nadie Nada Nunca from comment #18) > Help | About can't be copied and pasted, only typed by hand It can be copied. In version 6.4, left-click the text once and all will be selected. Press Ctrl-C to copy. In master (what will become 7.0), the About dialog has just been redesigned and there is a button for copying.