Bug 127885 - Custom animation failed to animate
Summary: Custom animation failed to animate
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
6.3.2.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-09-30 16:50 UTC by sharuzzaman@gmail.com
Modified: 2020-06-07 03:49 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
console logs (22.33 KB, text/plain)
2019-09-30 19:45 UTC, Julien Nabet
Details

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Description sharuzzaman@gmail.com 2019-09-30 16:50:33 UTC
Description:
The file attached initially created with Microsoft Powerpoint. When viewing with LibreOffice Impress 6.3.2.2, the animation at the background did not animated.

The original file has 152 slides, but I have isolated only this particular slide to show the issue.

The custom animation can be rendered correctly with WPS Presentation 11.2.0.8970 (WPS Office 2019)

Steps to Reproduce:
1. Open file in WPS Office. The custom animation rendered correctly
2. Open file in LibreOffice Impress. The custom animated does not render at all

Actual Results:
Custom animation does not render

Expected Results:
Custom animation should be rendering correctly


Reproducible: Always


User Profile Reset: No



Additional Info:
Version: 6.3.2.2 (x64)
Build ID: 98b30e735bda24bc04ab42594c85f7fd8be07b9c
CPU threads: 4; OS: Windows 10.0; UI render: GL; VCL: win; 
Locale: en-MY (en_MY); UI-Language: en-US
Calc: threaded
Comment 1 Julien Nabet 2019-09-30 16:54:57 UTC
There's no file attached here.
Could you use this link:
https://bugs.documentfoundation.org/attachment.cgi?bugid=127885&action=enter
?
Before sending the attachment, take a look to https://wiki.documentfoundation.org/QA/Bugzilla/Sanitizing_Files_Before_Submission
Comment 2 sharuzzaman@gmail.com 2019-09-30 16:55:29 UTC
Sample file too big to be attached here. Please download the sample file from this URL: https://drive.google.com/open?id=1L3uYUjod26tcjgGAndv8c-2V3WQsxLy1

If the URL did not provide the correct file, I would find another location to upload the file.

Thank you
Comment 3 Julien Nabet 2019-09-30 19:45:50 UTC
Created attachment 154659 [details]
console logs

On pc Debian x86-64 with master sources updated today, F5 shows the image which appears then text appears too. (see console logs where I added some comments)
Comment 4 Xisco Faulí 2019-11-08 13:30:10 UTC
Does it work if you disable OpenGl ? -> https://wiki.documentfoundation.org/OpenGL

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 5 Xisco Faulí 2019-11-08 13:32:10 UTC
Just for the record, the animation fails in MSO 2010 but not in

Version: 6.4.0.0.alpha1+
Build ID: 498c2d3944b666c2f016b65903001920db2cb2a4
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; 
Locale: ca-ES (ca_ES.UTF-8); UI-Language: en-US
Calc: threaded
Comment 6 QA Administrators 2020-05-07 03:58:40 UTC Comment hidden (obsolete)
Comment 7 QA Administrators 2020-06-07 03:49:44 UTC
Dear sharuzzaman@gmail.com,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp