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Bug 128544 - MASTER DOCUMENT: Crash in fps_officelo.dll
Summary: MASTER DOCUMENT: Crash in fps_officelo.dll
Status: UNCONFIRMED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.3.2.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Writer-Master-Doc
  Show dependency treegraph
 
Reported: 2019-11-02 10:28 UTC by fjf.vanleeuwen
Modified: 2020-07-26 12:04 UTC (History)
2 users (show)

See Also:
Crash report or crash signature: ["fps_officelo.dll"]


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Description fjf.vanleeuwen 2019-11-02 10:28:52 UTC
This bug was filed from the crash reporting server and is br-843321b6-c73e-4fdb-bd59-43047804f536.
=========================================
Writer crashes when I import new subdocument in hoofddocument (sorry, I don't know the english term).
Comment 1 fjf.vanleeuwen 2019-11-02 15:27:33 UTC
It happened again, crashreport id b6f18ba1-5c58-486f-9230-c49b640346a7.
Comment 2 Dieter 2019-11-03 17:16:57 UTC
Thank you for reporting the bug. Crashes started in 6.2.1.2 [1]. Unfortunately without clear steps to reproduce it, we cannot track down the origin of the problem. Please provide a clearer set of step-by-step instructions on how to reproduce the problem.
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the steps are provided.

[1] https://crashreport.libreoffice.org/stats/signature/fps_officelo.dll
Comment 3 fjf.vanleeuwen 2019-11-04 17:50:53 UTC
I have 1 master document with several subdocuments. I want to add a odt file to the master document. When I do that, the file is briefly shown in the master document en then follows the crash. After rebuilding the master document, the added file is present in there on the chosen position.
I also tried to add a xml file and a txt file, strangely enough, that works fine. A pity, I don't those files. I even tried to add a pdf file and that also worked, although nothing was shown. But the only extension I need gives, odt, a crash every time.
Comment 4 Xisco Faulí 2019-11-05 11:35:04 UTC
I believe this might be a duplicate of bug 127958.
Please try with LibreOffice 6.3.3.2.

*** This bug has been marked as a duplicate of bug 127958 ***
Comment 5 fjf.vanleeuwen 2019-11-07 10:01:14 UTC
I tried this action with LO 6.3.3.2, but the problem stil exists. And I think my bug is not the same as bug 127958, that bug describes the import of moren then 1 file. I've send a new crash report.
Comment 6 Xisco Faulí 2019-11-07 14:29:18 UTC
(In reply to fjf.vanleeuwen from comment #5)
> I tried this action with LO 6.3.3.2, but the problem stil exists. And I
> think my bug is not the same as bug 127958, that bug describes the import of
> moren then 1 file. I've send a new crash report.

Does it happen with any document or with a specific one ? if it happens with a specific one, could you please attach it here ?
Comment 7 fjf.vanleeuwen 2019-11-10 10:22:11 UTC
I've done some more testing and found a very strange fact. I have more master documents and all have the same problem: adding a file crashes the master document. But not when the file was made a day or more earlier, it only happens the day that the file was made. I've triued to close the computer and start later the same day, but then still the master document crashes.
Comment 8 Dieter 2019-11-10 11:06:15 UTC
(In reply to fjf.vanleeuwen from comment #5)
> I tried this action with LO 6.3.3.2, but the problem stil exists. And I
> think my bug is not the same as bug 127958, that bug describes the import of
> moren then 1 file. I've send a new crash report.

Regarding to https://crashreport.libreoffice.org/stats/signature/fps_officelo.dll there is no crash report for 6.3.3.2 with fps_officelo.dll Signature. Have you sent a crash report?

=>Still NEEDINFO
Comment 9 fjf.vanleeuwen 2019-11-16 10:04:22 UTC
I just added a new crashreport, id bb92449f-5c7d-4e44-a29c-be84388f37f2.
It took several days, I was ill.
This report was made atfer I opened the master document in the browser (so not in an alraedy started LibreOffice) and then said yes to the question of updating the links. Without saving the updated document, I added a file that I made days ago. Prompt the master document crashed.
Comment 10 Dieter 2019-11-16 11:39:15 UTC
(In reply to fjf.vanleeuwen from comment #9)
> I just added a new crashreport, id bb92449f-5c7d-4e44-a29c-be84388f37f2.

But this crash report (https://crashreport.libreoffice.org/stats/crash_details/bb92449f-5c7d-4e44-a29c-be84388f37f2)  has a different signature  	https://crashreport.libreoffice.org/stats/signature/SvtFileDialog::LinkStubDblClickHdl_Impl(void%20*,SvTreeListBox%20*). So it can't be the same bug than from the initial bug report. So for me it looks like the bug reported here has been solved in LO 6.3.3.2. and this is a new one.
Comment 11 Xisco Faulí 2019-12-27 16:11:32 UTC
I believe the issue should be fixed in LibreOffice 6.3.4.2. Could you please give it a try ?
Comment 12 QA Administrators 2020-07-25 04:00:29 UTC Comment hidden (obsolete)
Comment 13 fjf.vanleeuwen 2020-07-25 09:01:48 UTC
I used LO 6.3.6.2 on Windows10. I first opened my headdocument and choose to update the connections. When the document finaly opens (it takes nearly 2 minutes for almost 150 subdocuments) I added an existing subdocument and LO craches. I've send the crashreport.
I tried again and now I did an extra full update of all connections, selections and indexes. Then again I added the same subdocument and it works fine, no crash.
Comment 14 Dieter 2020-07-26 09:35:36 UTC
(In reply to fjf.vanleeuwen from comment #13)
> I've send the crashreport.

Is it possible to paste the link here?
Comment 15 fjf.vanleeuwen 2020-07-26 12:04:17 UTC
I couldn't find the link to yesterday's crashreport, so I did it again with the same result. The link to today's crashreport is: crashreport.libreoffice.org/stats/crash_details/eaac9ddc-3be6-4753-ade6-89137e12bd09.