Bug 128549 - Crash when Export as png (MacOS Catalina)
Summary: Crash when Export as png (MacOS Catalina)
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
6.3.2.2 release
Hardware: x86-64 (AMD64) macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Graphics-Export
  Show dependency treegraph
 
Reported: 2019-11-02 13:19 UTC by Arjan
Modified: 2020-09-22 20:02 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:
Regression By:


Attachments
This popup is shown a few seconds after pressing 'Save' (30.92 KB, image/png)
2019-11-02 13:20 UTC, Arjan
Details

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Description Arjan 2019-11-02 13:19:11 UTC
Description:
It is not possible to export a selected area as png

Steps to Reproduce:
1. Selet an area
2. File -> Export... Filetype -> PNG
3. Save

Actual Results:
Crash. The export is not done.

Expected Results:
The selected area exported as png


Reproducible: Always


User Profile Reset: No



Additional Info:
Version: 6.3.2.2
Build ID: 98b30e735bda24bc04ab42594c85f7fd8be07b9c
CPU threads: 4; OS: Mac OS X 10.15.1; UI render: default; VCL: osx; 
Locale: nl-NL (nl_NL.UTF-8); UI-Language: en-US
Calc: threaded
Comment 1 Arjan 2019-11-02 13:20:55 UTC
Created attachment 155464 [details]
This popup is shown a few seconds after pressing 'Save'
Comment 2 Libomark 2019-11-02 15:37:20 UTC Comment hidden (off-topic)
Comment 3 Roman Kuznetsov 2019-11-02 18:28:09 UTC
I can confirm it in

Version: 6.4.0.0.alpha1+
Build ID: 80109586e6cb6d3e2e0a53a9079c3125ec9b8368
CPU threads: 4; OS: Mac OS X 10.15.1; UI render: default; VCL: osx; 
Locale: ru-RU (ru_RU.UTF-8); UI-Language: en-US
Calc: threaded

but LO crashed not every time when I tried export to PNG
Comment 4 Xisco Faulí 2019-11-14 14:14:28 UTC
I tried like 10 times, I could only reproduce it once

Version: 6.4.0.0.alpha1+
Build ID: a0ebc6f898992dbc0da9f252911da867dfdfd741
CPU threads: 8; OS: Mac OS X 10.14.6; UI render: default; VCL: osx; 
Locale: en-US (en_ES.UTF-8); UI-Language: en-US
Calc: threaded
Comment 5 Arjan 2019-11-14 14:19:44 UTC
(In reply to Xisco Faulí from comment #4)
> I tried like 10 times, I could only reproduce it once
> 
> Version: 6.4.0.0.alpha1+
> Build ID: a0ebc6f898992dbc0da9f252911da867dfdfd741
> CPU threads: 8; OS: Mac OS X 10.14.6; UI render: default; VCL: osx; 
> Locale: en-US (en_ES.UTF-8); UI-Language: en-US
> Calc: threaded
This is a different Mac OS X. On 10.15.1 is crashes all the time. The application is not usable. Please increase the Severity / Priority back again. Thanks.
Comment 6 eisa01 2020-05-23 10:42:10 UTC
Do you still have this issue?

Are you using a standard or admin user account?
Have you installed a language pack?

Does the issue go away if you grant LO full disk access in system preferences (security & privacy)?