Bug 128594 - Crash in: SfxInterface::Register
Summary: Crash in: SfxInterface::Register
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
3.3.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-11-04 19:11 UTC by Ed Sharman
Modified: 2019-11-06 10:50 UTC (History)
2 users (show)

See Also:
Crash report or crash signature: ["SfxInterface::Register"]

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Description Ed Sharman 2019-11-04 19:11:29 UTC 
This bug was filed from the crash reporting server and is br-30dbc2fc-bef2-4c6f-b90d-736674d609f5.
=========================================

In either a *.doc or newly opened "Untitled" document in edit mode, left-clicking on enter/special character causes LibreOffice to crash per this crash report.

I am very willing to assist in correcting this bug, but will need a tutorial/checklist about what to do as I have NO experience in debugging LibreOffice (but a LOT of experience in debugging embedded systems).

If this isn't a bug but a configuration issue, PLEASE point me to resources that will permit me to identify what to change.
Comment 1 Roman Kuznetsov 2019-11-04 19:32:06 UTC 
Ed, please add info from Help->About dialog and say us what's linux distro do you use?
Comment 2 Ed Sharman 2019-11-04 19:44:17 UTC 
Libre Office Help->About dialog:
Version: 6.3.3.2
Build ID: a64200df03143b798afd1ec74a12ab50359878ed
CPU threads: 12; OS: Linux 5.0; UI render: default; VCL: gtk3; 
Locale: en-US (en_US.UTF-8); UI-Language: en-US
Calc: threaded

Linux Distro:
Ubuntu 18.04.3 LTS
CPU: Intel® Core™ i7-8700K CPU @ 3.70GHz × 12
Graphics: GeForce RTX 2070/PCIe/SSE2
Gnome:  3.28.2
OS: 64 bit

I also saw this bug in Libre Office version 6.2. (which I have uninstalled).

Thanks for your near-instantaneous response!
Comment 3 Xisco Faulí 2019-11-05 11:29:22 UTC 
Thank you for reporting the bug. To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 4 Ed Sharman 2019-11-05 16:28:24 UTC 
To Xisco Fauli: Thanks for your excellent advice, the problem indeed lay in the user profile and has been resolved by resetting the profile. I'll now know to investigate profile corruption as the first step. Your help much appreciated!
Comment 5 Xisco Faulí 2019-11-06 10:50:50 UTC 
(In reply to Ed Sharman from comment #4)
> To Xisco Fauli: Thanks for your excellent advice, the problem indeed lay in
> the user profile and has been resolved by resetting the profile. I'll now
> know to investigate profile corruption as the first step. Your help much
> appreciated!

Thanks for checking. Closing as RESOLVED WORKSFORME