Bug 128620 - Crash in: CNXDIAS2.DLL
Summary: Crash in: CNXDIAS2.DLL
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.2.8.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-11-06 09:42 UTC by AsM0DeUz
Modified: 2020-06-06 03:51 UTC (History)
2 users (show)

See Also:
Crash report or crash signature: ["CNXDIAS2.DLL"]


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Description AsM0DeUz 2019-11-06 09:42:14 UTC
This bug was filed from the crash reporting server and is br-db0324db-7170-4d79-affc-684b2d9f76f3.
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When printing Writer crashes
Comment 1 Dieter 2019-11-06 11:19:54 UTC
Thank you for reporting the bug. Please add some more informations:

1. Are you able to reproduce the bug?
2. Does it happen with a specific document or with every document?
3. Please provide some more steps in detail so someboidy else can reproduce the bug.

So far, there is no crash with that signature in LO 6.3.3.2 So please also try the actual version of LO from https://www.libreoffice.org/download/libreoffice-fresh/ ?

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version and after giving some additional informations.
Comment 2 Julien Nabet 2019-11-07 09:48:03 UTC
In addition to what Dieter indicated, could you check you got last updates of Win10 + printer driver?
Comment 3 QA Administrators 2020-05-06 03:44:24 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2020-06-06 03:51:42 UTC
Dear AsM0DeUz,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp