Bug 128848 - Cannot open for edit or save files on networked drive in Kubuntu/
Summary: Cannot open for edit or save files on networked drive in Kubuntu/
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.3.2.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Network
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Reported: 2019-11-17 00:07 UTC by Ted
Modified: 2020-05-14 03:50 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Ted 2019-11-17 00:07:44 UTC
Description:
When a file is opened on a network drive a locked by unknown user pops up and the option given to open read only or open a copy.  When the copy is saved to the network drive an error occurs.  If a locally created document is saved to the network drive the same error occurs.

The setup is two computers running Kubuntu 19.10 on both machines. NFS network share over hardwired LAN shares drives on Computer A with Computer B. LibreOffice 6.3.2.2 was included in the distro.

LibreOffice works fine on the local drives on both machines.

Other applications including KiCAD, LibreCAD, Arduino and Kate can read/write over the network with no problems.

There are NO .~lock files anywhere on either computer. Permissions are all good. The exports and fstab entries are all RW.

FYI These two computers had been running Kubuntu 16:10 with the LibreOffice that came with it set up in a nearly identical network arrangement and it worked great. I just upgraded hard drives in both machines and did clean installs of the OS and apps.

Steps to Reproduce:
1.Open file on networked drive.
OR
2. Save file to networked drive.
3.

Actual Results:
Error message.  Option to open read only or open copy.

Error message on save.

Expected Results:
File would open for edit.
Edited file would be saved.


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Only Writer and Calc have been tested.  As stated in description this set up worked with previous version of Kubuntu and LibreOffice.
Comment 1 Ted 2019-11-17 01:58:19 UTC
Version 6.2.8.2 exhibits the same problem.
Comment 2 Ted 2019-12-02 04:07:54 UTC
Problem related to NFS locking.  Problem caused by NFS file lock.  Other applications are not affected by NFS file lock.
Comment 3 Xisco Faulí 2020-05-13 11:14:54 UTC
Thank you for reporting the bug.
it seems you're using an old version of LibreOffice.
Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.