Bug 129014 - crop module
Summary: crop module
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.3.3.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-11-25 14:06 UTC by jon.nicolas
Modified: 2020-06-27 03:50 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
Illegible characters in the Crop module (302.03 KB, image/png)
2019-11-25 14:06 UTC, jon.nicolas
Details

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Description jon.nicolas 2019-11-25 14:06:32 UTC
Created attachment 156093 [details]
Illegible characters in the Crop module

the freeoffice version 6.3.3.2 has a bug in the Crop an image module:
. I have in the part Rogner everything in bold and illegible character.
. If we click on lines, they become readable but can be unreadable again.
Comment 1 Xisco Faulí 2019-11-25 14:56:00 UTC
Thank you for reporting the bug. To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 2 jon.nicolas 2019-11-26 01:15:25 UTC
The problem is gone in safe mode, what should I do now?

Thanks
Comment 3 QA Administrators 2019-11-26 03:32:38 UTC Comment hidden (obsolete)
Comment 4 Xisco Faulí 2019-11-26 09:37:45 UTC
(In reply to jon.nicolas from comment #2)
> The problem is gone in safe mode, what should I do now?
> 
> Thanks

Just delete your user profile. There is an option in the restart in safe mode dialog for that.
Closing as RESOLVED NOTABUG
Comment 5 jon.nicolas 2019-11-26 10:32:31 UTC
Hello

After restarting the software in Safe Mode, to delete the user profile:
. Should I click View User Profile and Open File Explorer window, should I delete a folder or others?

Thank you
Comment 6 Xisco Faulí 2019-11-26 10:34:22 UTC
use option 'Reset to Factory setting' and its children
Comment 7 jon.nicolas 2019-11-26 22:01:27 UTC
To reset the factory settings :
. In safe mode, check restore factory settings and check both settings below ? If yes, identical result.
Comment 8 Xisco Faulí 2019-11-28 12:10:00 UTC
Could you please paste the info from Help - about LibreOffice ?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' once the information has been provided
Comment 9 QA Administrators 2020-05-27 03:41:29 UTC Comment hidden (obsolete)
Comment 10 QA Administrators 2020-06-27 03:50:10 UTC
Dear jon.nicolas,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp