Bug 129118 - Attempting to recover document after proper shutdown
Summary: Attempting to recover document after proper shutdown
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: framework (show other bugs)
Version:
(earliest affected)
6.2.8.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-11-30 19:42 UTC by mr.tom.morrison+bugzilla.libre
Modified: 2020-03-24 13:48 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:

Attachments
Screenshot of error message (20.72 KB, image/png)
2019-11-30 19:42 UTC, mr.tom.morrison+bugzilla.libre 		Details
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Description mr.tom.morrison+bugzilla.libre 2019-11-30 19:42:40 UTC 
Created attachment 156205 [details]
Screenshot of error message

After saving a document and properly exiting the program it pops up an error message saying "LibreOffice will attempt to recover the state of files you were working on before it crashed" even though it did not crash.
Comment 1 ian 2020-03-07 18:10:35 UTC 
Thank you for reporting the bug. 

Is this issue caused by a particular file? If so, could you please attach the file described in your report?

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document and information are provided.

(Note that the attachment will be public. Therefore, please remove any sensitive information before attaching it.
See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for further details.)
Comment 2 mr.tom.morrison+bugzilla.libre 2020-03-08 12:57:19 UTC 
(In reply to iantheprogrammer from comment #1)
> Thank you for reporting the bug. 
> 
> Is this issue caused by a particular file? If so, could you please attach
> the file described in your report?
> 
> I have set the bug's status to 'NEEDINFO'. Please change it back to
> 'UNCONFIRMED' once the requested document and information are provided.
> 
> (Note that the attachment will be public. Therefore, please remove any
> sensitive information before attaching it.
> See
> https://wiki.documentfoundation.org/QA/
> FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for
> further details.)

I'm afraid I don't have that file any longer. On the other hand, I'm happy to say that, so far, the problem didn't happen again.

Thanks
Comment 3 QA Administrators 2020-03-09 02:54:33 UTC Comment hidden (obsolete)
Comment 4 ian 2020-03-24 13:48:01 UTC 
Since Mr. Morrison no longer has the file mentioned in the bug report, I'm setting the status as "RESOLVED INSUFFICIENTDATA" since there isn't a way to reproduce the error without having access to the file used.