Description: Writing a two column newsletter article, put two 12 MPixel (3024x4032) images on page using "Insert" and then resized images to fit. (1) Tried to SAVE and can't, and (2) "Not responding" loop continued a long time. Your software should be able to (a) handle multiple large images, or (2) inform user NOT to try it. (3) Don't leave user stuck. Steps to Reproduce: 1. See Description above 2. 3. Actual Results: See Description above Expected Results: See Description above Reproducible: Always User Profile Reset: No Additional Info: [Information automatically included from LibreOffice] Locale: en-US Module: TextDocument [Information guessed from browser] OS: Windows (All) OS is 64bit: yes
Thank you for reporting the bug. Please attach a sample document (a two column writer template and two pictures), as this makes it easier for us to verify the bug. (Please note that the attachment will be public, remove any sensitive information before attaching it. See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.) I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
Created attachment 156278 [details] Re: [Bug 129137] 6.3.3.1 Writer can't handle large images There are three files. If the "lock" file (marked hidden?) can't be seen, then change the name of the "thelock.odt" to the lock file name: .~lock.trouble_page.odt# Look here: http://www.westparkradiops.org/602139494/ This is in lieu of email which fails due to some 505 errors: Status code: 550 5.7.1
[Automated Action] NeedInfo-To-Unconfirmed
(In reply to af8c from comment #0) > Writing a two column newsletter article, put two 12 MPixel (3024x4032) > images on page using "Insert" and then resized images to fit. (1) Tried to > SAVE and can't, and (2) "Not responding" loop continued a long time. Your > software should be able to (a) handle multiple large images, or (2) inform > user NOT to try it. (3) Don't leave user stuck. i can not confirm a "not responding" with LO 6.3.4.1: - open "trouble_page.odt" - extract *.jpg pictures - delete pictures - save & reload document - insert two *.jpg pictures - resize pictures - save document
Thank you for reporting the bug. To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
Dear af8c, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear af8c, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp