Bug 129560 - Crash when exporting file PDF or PNG
Summary: Crash when exporting file PDF or PNG
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: All macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-12-23 08:36 UTC by Ismo
Modified: 2020-07-22 03:53 UTC (History)
1 user (show)

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Description Ismo 2019-12-23 08:36:38 UTC
Description:
When exporting file to PDF and PNG the LibreOffice crash. I tried to export .odt files. They crash immediately or did one and crash then.

Actual Results:
Open window export, choose format and go. You can do one export from time to time and SW crash after every try.

Expected Results:
The cursor is turning aroud and nothin happens. After some short period of time you can findinformation on OS finder, that program doesn't reply. Then you can only force quit it.


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: fi
Module: TextDocument
[Information guessed from browser]
OS: Mac OS X (All)
OS is 64bit: no
Comment 1 Julien Nabet 2019-12-23 08:55:43 UTC
On which LO version are you?
Last stable one is 6.3.4
Could you also give a try at https://wiki.documentfoundation.org/QA/FirstSteps ?
Comment 2 QA Administrators 2020-06-21 03:40:05 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2020-07-22 03:53:46 UTC
Dear Ismo,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp