Description: Regardless of OpenGL enabled/disabled the start window (the one with recent files, templates, etc.) often freezes, which usually requires to kill the process via Task Manager. Steps to Reproduce: 1. Click on LibreOffice 6.3 on the desktop. 2. Observe whether a mouse cursor indicates business or not. 3. Actual Results: Often the cursor indicates that something is happening - therefore nothing can be done via the window, because it does not respond. Expected Results: Click on the LibreOffice icon and be able to do anything it allows to do - right off the bat :) . Reproducible: Sometimes User Profile Reset: No Additional Info: Version: 6.3.4.2 (x86) Build ID: 60da17e045e08f1793c57c00ba83cdfce946d0aa CPU threads: 2; OS: Windows 6.1; UI render: default; VCL: win; Locale: en-US (pl_PL); UI-Language: en-US Calc: threaded
Could you rename your LO directory profile (see https://wiki.documentfoundation.org/UserProfile#Windows) and give a new try?
(In reply to Julien Nabet from comment #1) > Could you rename your LO directory profile (see > https://wiki.documentfoundation.org/UserProfile#Windows) and give a new try? **It seems that it helped**, hope it will stay that way. Could You tell why this has solved the problem? **Thank You very much**, the issue has been pretty annoying, I’m grateful that now I can use *LibreOffice* conveniently. And, moreover, I know how to help other people if they encounter a similar thing.
(In reply to Julien Nabet from comment #1) > Could you rename your LO directory profile (see > https://wiki.documentfoundation.org/UserProfile#Windows) and give a new try? Oh, unfortunately the problem came back after an hour or two not launching LibreOffice start window. It behaves the same as before, the same issue.
(In reply to Thomas Leigh from comment #3) > (In reply to Julien Nabet from comment #1) > > Could you rename your LO directory profile (see > > https://wiki.documentfoundation.org/UserProfile#Windows) and give a new try? > > Oh, unfortunately the problem came back after an hour or two not launching > LibreOffice start window. It behaves the same as before, the same issue. Thomas, can you please try: 1. add LibreOffice to exceptions of your antivirus 2. check your hardware (HDD and memory) for errors
(In reply to Roman Kuznetsov from comment #4) > (In reply to Thomas Leigh from comment #3) Apologize for the delay. Could You please recommend some free tool to do the second step? To add some further symptoms to this matter, I’ve noticed that: 1. When I open LO Writer, it sometimes acts similarly like the freezing start center. 2. When I initiate Alt+F12 within Writer to open settings, I often need to wait 5-15 sec. for it to show up. 3. If I am within settings initiated from the start center (Alt+F12) and click app color settings, I often need to wait 5-15 sec. for it to show up.
[Automated Action] NeedInfo-To-Unconfirmed
(In reply to Roman Kuznetsov from comment #4) > (In reply to Thomas Leigh from comment #3) I’ve run chkdsk over C:\ drive, didn’t help.
Hello Thomas Leigh, A new major release of LibreOffice is available since this bug was reported. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
In the latest ver. You’ve linked the bug seems not to occur. Thank You very much :) !
(In reply to Thomas Leigh from comment #9) > In the latest ver. You’ve linked the bug seems not to occur. Thank You very > much :) ! Happy to hear. Closing as RESOLVED WORKSFORME