Description: LibreOffice hangs (not responding) for a while when closing a document. Steps to Reproduce: 1. Open attachment https://drive.google.com/file/d/0B6ccfQG2Kep-Nzk5QW1sc3kxNkk/edit?usp=sharing (takes a while to load; 2-3 minutes) 2. Wait until fully loaded (page counter 4372 pages) (can take a while 5 minutes). LibreOffice can hang for a while 3. Close the document with the grey cross -> LibreOffice is not responding Actual Results: LibreOffice is unresponsive for ~2-3 minutes Expected Results: A faster closing of the document in question (and/or more responsive) Reproducible: Always User Profile Reset: No Additional Info: Version: 6.5.0.0.alpha0+ (x64) Build ID: 42a1a1c6b91907f81e15066ffab219411f18c4db CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: GL; VCL: win; Locale: nl-NL (nl_NL); UI-Language: en-US Calc: CL
Document source: bug 75972
Created attachment 156926 [details] that very stupid DOCX file with 1000 copies of the same content
yep, closing takes 3:30 min for me in Version: 6.5.0.0.alpha0+ (x64) Build ID: c97f9af5e47ea234ad709a1f66c1e8ed20640066 CPU threads: 4; OS: Windows 6.1 Service Pack 1 Build 7601; UI render: GL; VCL: win; Locale: ru-RU (ru_RU); UI-Language: en-US Calc: CL possible memory problem...
Another sample document (performance is better but still slow) Attachment 148657 [details]
Created attachment 174953 [details] Perf flamegraph Takes like 25 secs to close for me. Version: 7.3.0.0.alpha0+ / LibreOffice Community Build ID: e6a8d312d3d7e5d81c56d5ccc0508116dd283f1f CPU threads: 8; OS: Linux 5.14; UI render: default; VCL: kf5 (cairo+xcb) Locale: fi-FI (fi_FI.UTF-8); UI: en-US Calc: threaded
Perf trace taken with attachment 156926 [details]. When opening it says: An error occurred during opening the file. This may be caused by incorrect file contents. The error details are: SAXException: [word/document.xml line 2]: unknown error /home/user/libreofficetwo/sax/source/fastparser/fastparser.cxx:610 Proceeding with import may cause data loss or corruption, and application may become unstable or crash.
(In reply to Buovjaga from comment #6) > Perf trace taken with attachment 156926 [details]. When opening it says: > > An error occurred during opening the file. This may be caused by incorrect > file contents. > The error details are: > SAXException: [word/document.xml line 2]: unknown error > /home/user/libreofficetwo/sax/source/fastparser/fastparser.cxx:610 > Proceeding with import may cause data loss or corruption, and application > may become unstable or crash. Odd, no SAXException here Version: 7.3.0.0.alpha0+ (x64) / LibreOffice Community Build ID: 96d1240adf946c443fb2c369a1c84e31e259c7a8 CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win Locale: nl-NL (nl_NL); UI: nl-NL Calc: CL
(In reply to Telesto from comment #7) > Odd, no SAXException here > > Version: 7.3.0.0.alpha0+ (x64) / LibreOffice Community > Build ID: 96d1240adf946c443fb2c369a1c84e31e259c7a8 > CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win > Locale: nl-NL (nl_NL); UI: nl-NL > Calc: CL On Windows, it actually gets stuck for me and never opens (I used safe mode as it crashed without it): Version: 7.3.0.0.alpha0+ (x64) / LibreOffice Community Build ID: b573ce5683ee648ed391ea3223208e584cf2f868 CPU threads: 2; OS: Windows 10.0 Build 19042; UI render: default; VCL: win Locale: fi-FI (fi_FI); UI: fi-FI Calc: threaded
Crash upon open is now bug 144501
Repro directly after opening the document with: Version: 7.0.0.0.alpha1+ (x64) Build ID: 574c57090642347980d2395e1e183cc7b5c171ad CPU threads: 8; OS: Windows 10.0 Build 22621; UI render: Skia/Vulkan; VCL: win Locale: fr-FR (fr_FR); UI: en-US Calc: threaded Version: 24.2.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: df3b95a39472e18ea8acdaae447b7176e37a9256 CPU threads: 8; OS: Windows 10.0 Build 22621; UI render: Skia/Raster; VCL: win Locale: fr-FR (fr_FR); UI: fr-FR Calc: threaded Both make crash LO.
Dear Telesto, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug