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Bug 130009 - Can't change fonts on GTK interface
Summary: Can't change fonts on GTK interface
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.3.4.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: GTK3
  Show dependency treegraph
 
Reported: 2020-01-15 09:09 UTC by srgmskt
Modified: 2020-08-17 04:23 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description srgmskt 2020-01-15 09:09:27 UTC
Description:
Can't change fonts on GTK interface while working with MS office documents

Actual Results:
Hello! On Linux Mint 19.3 installed latest version of LibreOffice 6.3.4.2.
MS fonts also installed on the system at:
/usr/share/fonts/truetype/msttcorefonts
While working with .doc, .docx and other MS Office doccuments I can't change fonts. The fonts list is totally empty, it shows only current font in italic style, e.g. Times New Roman.
Sometimes it is possible to change fonts via Paragraph Menu (Right click -> Paragraph -> Change Style -> Fonts), but it is not convenient way and sometimes even this doesn't work.
I noticed that the bug appears only with GTK interface and without GTK interface everything is ok. But I prefer GTK because I can scale the icons of menu on HDR monitors. 

Expected Results:
Fonts can be changed freely


Reproducible: Always


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:
Comment 1 Roman Kuznetsov 2020-01-17 19:02:05 UTC
please write here info from Help-About dialog of LibreOffice
Comment 2 srgmskt 2020-01-18 11:15:52 UTC
Here you are:

Version: 6.3.4.2
ID build: 1:6.3.4-0ubuntu0.18.04.1~lo2
CPU threads: 8; OS:Linux 4.15; Render: default; VCL: gtk3; 
Local: ru-RU (ru_RU.UTF-8); Interface language: ru-RU
Calc: threaded
Comment 3 Roman Kuznetsov 2020-01-18 11:34:45 UTC
(In reply to srgmskt from comment #2)
> Here you are:
> 
> Version: 6.3.4.2
> ID build: 1:6.3.4-0ubuntu0.18.04.1~lo2
> CPU threads: 8; OS:Linux 4.15; Render: default; VCL: gtk3; 
> Local: ru-RU (ru_RU.UTF-8); Interface language: ru-RU
> Calc: threaded

please try remove your LibreOffice and install vanille LibreOffice from https://www.libreoffice.org/download/download/ (download an archive, unzip it, open a Terminal, goto <unzipped_archive_path/DEBS> directory and use command 
sudo dpkg -i * 
for installing of all deb-packages)
After it please try retest your problem
Comment 4 QA Administrators 2020-07-17 03:52:50 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2020-08-17 04:23:40 UTC
Dear srgmskt,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp