Bug 130021 - "File-Edit-View-Insert etc" toolbar crash
Summary: "File-Edit-View-Insert etc" toolbar crash
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.0.7.3 release
Hardware: Other Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-01-15 18:00 UTC by otsiakal
Modified: 2021-02-13 04:04 UTC (History)
2 users (show)

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Description otsiakal 2020-01-15 18:00:17 UTC
Description:
"File-Edit-View-Insert etc" toolbar crashes sometimes and these tools cannot be accessed unless I restart LibreOffice. 

Steps to Reproduce:
I can't reproduce it on purpose. It happens sometimes as I move the cursor to the toolbar, specifically to "insert".

Actual Results:
As I said, I can't reproduce it on purpose. What happens is that the toolbar freezes, the section I was about to collapse seems selected ("insert") and none of the sections can be selected until I restart LibreOffice.

Expected Results:
I should have been able to select "Insert" at any time.


Reproducible: Sometimes


User Profile Reset: No



Additional Info:
Comment 1 otsiakal 2020-01-16 07:37:29 UTC
Update: I reproduced the crash by directly moving the cursor from another programme (Document Viewer) to the toolbar without first clicking on LibreOffice interface.
Comment 2 Julien Nabet 2020-01-16 09:27:33 UTC
6.0.7 is EOL, could you give a try to last stable LO version 6.3.4?
Comment 3 QA Administrators 2020-07-15 04:03:42 UTC Comment hidden (obsolete)
Comment 4 otsiakal 2020-07-15 05:43:54 UTC
(In reply to Julien Nabet from comment #2)
> 6.0.7 is EOL, could you give a try to last stable LO version 6.3.4?

I haven't yet, but I will, thanks a lot.
Comment 5 Julien Nabet 2020-07-15 05:57:21 UTC
(In reply to otsiakal from comment #4)
> (In reply to Julien Nabet from comment #2)
> > 6.0.7 is EOL, could you give a try to last stable LO version 6.3.4?
> 
> I haven't yet, but I will, thanks a lot.

Now last stable LO version is 6.4.5
Comment 6 Xisco Faulí 2020-07-16 08:52:41 UTC
Setting to NEEDINFO until the reporter tests it with the latest stable version
Comment 7 QA Administrators 2021-01-13 04:00:12 UTC Comment hidden (obsolete)
Comment 8 QA Administrators 2021-02-13 04:04:33 UTC
Dear otsiakal,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp