Bug 130043 - Crash when i scroll to the second page with a watermarket
Summary: Crash when i scroll to the second page with a watermarket
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.4.0.1 rc
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: wantBacktrace
Depends on:
Blocks:
 
Reported: 2020-01-16 20:34 UTC by didier.trom
Modified: 2020-01-28 19:45 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
test file (11.02 KB, application/vnd.oasis.opendocument.text)
2020-01-16 21:19 UTC, Julien Nabet
Details
File Crash (544.30 KB, application/octet-stream)
2020-01-20 21:24 UTC, didier.trom
Details

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Description didier.trom 2020-01-16 20:34:32 UTC
Description:
IIf there is a watermark, when you get to the second page, writer crash

Steps to Reproduce:
1.Choose a document with 2 pages minimum
2.Insert watermark
3.Scroll through pages

Actual Results:
Writer crash

Expected Results:
The pages should have scrolled normally


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Version: 6.4.0.2
Build ID: 08d19fecdc7a2298d051e19cfdb7c35544855fc3
Threads CPU : 4; OS : Linux 5.3; UI Render : par défaut; VCL: gtk3; 
Locale : fr-FR (fr_FR.UTF-8); Langue IHM : fr-FR
Calc: threaded
Comment 1 Julien Nabet 2020-01-16 21:19:27 UTC
Created attachment 157200 [details]
test file

On pc Debian x86-64 with master sources updated today + gtk3, I created a brand new file and added a watermark, no crash here.

Do you reproduce the crash with the attached file?
Comment 2 didier.trom 2020-01-17 06:32:35 UTC
Yes, I reproduce the crash with the attached file when I scroll through the pages.

Version 6.4.0.2
Comment 3 Julien Nabet 2020-01-17 09:43:04 UTC
Since you already tried to rename your LO profile, would it be possible you retrieve a backtrace? (see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace)
Comment 4 didier.trom 2020-01-20 21:24:45 UTC
Created attachment 157280 [details]
File Crash
Comment 5 didier.trom 2020-01-20 21:25:49 UTC
Comment on attachment 157280 [details]
File Crash

I did not manage to do what is described, but I found this file in the folder .config / libreoffice / 4 / crash
Comment 6 QA Administrators 2020-01-21 03:33:39 UTC Comment hidden (obsolete)
Comment 7 Xisco Faulí 2020-01-21 08:46:46 UTC
I can't reproduce it in

Version: 6.5.0.0.alpha0+
Build ID: b92293b3943423324064a8513c2e114d18817179
CPU threads: 4; OS: Linux 4.19; UI render: default; VCL: x11; 
Locale: en-US (en_US.UTF-8); UI-Language: en-US
Calc: threaded

Could you please paste the info from Help - about LibreOffice ?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' once the information has been provided
Comment 8 Julien Nabet 2020-01-21 10:11:30 UTC
I just realized you were on Linux.
How did you install 6.4.0? Indeed, if you downloaded from official website, you must take into account dependencies. If you don't know how to do, you should uninstall 6.4.0 completely, remove your LO profile and install LO from your package repository.
Comment 9 didier.trom 2020-01-23 21:19:40 UTC
6.4.0 has been installed from the official site, the dependencies are present, I usually do this.
I'm waiting for the official release to reinstall from the ppa, and I'll come back to give the result.
Comment 10 didier.trom 2020-01-23 21:21:01 UTC
(In reply to Xisco Faulí from comment #7)
> I can't reproduce it in
> 
> Version: 6.5.0.0.alpha0+
> Build ID: b92293b3943423324064a8513c2e114d18817179
> CPU threads: 4; OS: Linux 4.19; UI render: default; VCL: x11; 
> Locale: en-US (en_US.UTF-8); UI-Language: en-US
> Calc: threaded
> 
> Could you please paste the info from Help - about LibreOffice ?
> 
> I have set the bug's status to 'NEEDINFO'. Please change it back to
> 'UNCONFIRMED' once the information has been provided

Version: 6.4.0.2
Build ID: 08d19fecdc7a2298d051e19cfdb7c35544855fc3
Threads CPU : 4; OS : Linux 5.3; UI Render : par défaut; VCL: gtk3; 
Locale : fr-FR (fr_FR.UTF-8); Langue IHM : fr-FR
Calc: threaded
Comment 11 Julien Nabet 2020-01-23 21:25:53 UTC
version must correspond to the earliest one.
I’m still thinking you should uninstall this version and give a try at 6.3.4 from ppa  (+ rename your lo profile) to give a try.
Comment 12 didier.trom 2020-01-28 19:33:06 UTC
With Libreoffice 6.4.0.3, the problem is gone.
Comment 13 Julien Nabet 2020-01-28 19:45:52 UTC
Thank you for your feedback, let's put this one to WFM then.