Bug 130861 - LABELS DIALOG: (horizontal and vertical) "pitch" of Labels needs an always visible tip/hint
Summary: LABELS DIALOG: (horizontal and vertical) "pitch" of Labels needs an always vi...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.0.7.3 release
Hardware: All All
: medium minor
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Tooltip Labels-BusinessCards
  Show dependency treegraph
 
Reported: 2020-02-22 10:05 UTC by Norbert
Modified: 2020-09-23 03:59 UTC (History)
1 user (show)

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Crash report or crash signature:
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Description Norbert 2020-02-22 10:05:35 UTC
Description:
Label width 99,99mm is insufficient.
https://i.imgur.com/kV30J7m.png

Steps to Reproduce:
1. Try to create a label sheet with labels larger than 99,99mm.

Actual Results:
LibreOffice does not allow labels larger than 99,99mm.

Expected Results:
LibreOffice should allow labels larger than 99,99mm.


Reproducible: Always


User Profile Reset: No



Additional Info:
Version: 6.0.7.3
Build ID: 1:6.0.7-0ubuntu0.18.04.10
CPU threads: 4; OS: Linux 5.3; UI render: default; VCL: gtk3; 
Locale: nl-NL (en_US.UTF-8); Calc: group
Comment 1 Norbert 2020-02-22 10:17:54 UTC
I'm changing this bug report.

Apparently, the fix is to modify the "pitch" of the label sheet.

It is completely unclear to regular users what a (horizontal and vertical) "pitch" is.

At the bottom of the pop-up window it says "Page with" and "Page height", but apparently the "Horizontal pitch" and "Vertical pitch" are the actual things that impact what width/height is allowed for the labels.

You can't expect ordinary users of an office package to know what "pitch" is.

Especially when it apparently impacts the maximum allowed size of labels, regardless what the user tries to enter as page width/height.
Comment 2 Dieter 2020-02-24 11:15:05 UTC
(In reply to Norbert from comment #1)
> It is completely unclear to regular users what a (horizontal and vertical)
> "pitch" is.

Answer from help of LO 6.4 [1]

Horizontal pitch
Displays the distance between the left edges of adjacent labels or business cards. If you are defining a custom format, enter a value here.

Vertical pitch
Displays the distance between the upper edge of a label or a business card and the upper edge of the label or the business card directly below. If you are defining a custom format, enter a value here.

So please specify, why this is unclear (Perhaps you're using an older version

But if it is clear, your're idea is to add a tooltip, right?

=> NEEDINFO
Comment 3 QA Administrators 2020-08-23 03:43:06 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2020-09-23 03:59:47 UTC
Dear Norbert,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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