Bug 131032 - I have upgraded LibreOffice from 6.2 to 6.4.1.2. Program will not open.
Summary: I have upgraded LibreOffice from 6.2 to 6.4.1.2. Program will not open.
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.4.1.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-02-29 17:12 UTC by ansrmann
Modified: 2020-09-29 04:07 UTC (History)
1 user (show)

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Description ansrmann 2020-02-29 17:12:29 UTC
I have been using Libre Office without a problem for more than a year. But this morning when I downloaded the latest version, it installed quickly, but will not open.  Yes, I restarted my system.
Comment 1 Oliver Brinzing 2020-03-01 12:50:05 UTC
To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
re-test?

If this does not solve the problem please try to start in safe-mode, disabling OpenGL, https://wiki.documentfoundation.org/OpenGL

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 2 QA Administrators 2020-08-29 04:02:05 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2020-09-29 04:07:09 UTC
Dear ansrmann,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp