On my computer, the Writer cannot display the picuture normally in the document. (the picuture is displayed as a rect, but the content is not missed) I had tried the version 6.3.4.x of libreoffice. it cannot show the picture either. (the document can show normally in ms-word and openoffice(4.1.7)) I had also tried to open <OpenDocument-v1.2-part1.odt>, the picture in the document cannot display either libreoffice version information: Version: 6.3.5.2 (x64) Build ID: dd0751754f11728f69b42ee2af66670068624673 CPU threads: 4; OS: Windows 10.0; UI render: default; VCL: win;
Please attach sample document, without personal info. Surely is this useless without sample.
on my computer,any document has a picture cannot display.
Thank you for reporting the bug. As Timur mentioned earlier, please attach a sample document, as this makes it easier for us to verify the bug. I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once a sample document is provided. See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for further details regarding the removal of personal information from your document.
Created attachment 158784 [details] it's a sample file that has a picture
Created attachment 158785 [details] this is a screenshot of the display result in libreoffice writer
Thank you for reporting the bug. I can not reproduce the bug in Version: 6.4.1.2 (x64) Build ID: 4d224e95b98b138af42a64d84056446d09082932 CPU threads: 8; OS: Windows 10.0 Build 18363; UI render: GL; VCL: win; Locale: en-US (en_US); UI-Language: en-US Calc: CL Version: 7.0.0.0.alpha0+ (x64) Build ID: 929d46bbf42aefc1f6cf046c2b9cf3d7c4e1efc5 CPU threads: 8; OS: Windows 10.0 Build 18363; UI render: Skia/Vulkan; VCL: win; Locale: en-US (en_US); UI-Language: en-US Calc: CL
thanks for the replies After a long time testing, I found it may be the configuration problem. what I had done: 0. I had tried 6.4.2.2 (x64) (the latest version of libreoffice), but the picture cannot display either 1. I had disable the options in "Graphic Output" (in the menu of Libreoffice --> View) one by one until all are disabled, but the picture cannot display. 2. I had disable the options of "Allow use of OpenCL (int the menu of Libreoffice --> OpenCl--> Opencl Options), the picture cannot display either . 3. finally I found there has a Safe Mode in the start menu, use Libreoffice Safe Mode to reset to factory settings. reopen the document. the picture can display now. (before doing reseting. I backedup the AppData\Roaming\LibreOffice\4\user folder) the difference before and after resetting is in Libreoffice --> View --> Graphic Output tab view: "Use anti-aliasing“ "Use OpenGL for all rending" is enabled. but the option"Use hardware acceleration" is gray (unable to set). Before I use the Libreoffice Safe Mode to reset, the option "Use hardware acceleration" can be set, but disable(unckeck) the option cannot make the picture in document to display. Is it a upgrading problem(which cannot check the configurations correctly)? I will upload the AppData\Roaming\LibreOffice\4\user folder later, maybe it is useful for confirm the problem
Created attachment 158844 [details] the contents of folder : AppData\Roaming\LibreOffice\4\user
When reporting a bug, there's Guided approach which asks did you reset user profile. And that should be done before the report. Thanks now for finding this. But if reset solves, we don't go further into looking for profile. Unless there are more cases. So I close.