Bug 131598 - LibreOffice doesn't start with error message "...system didn't find nss3.dll. Try reinstall a program"
Summary: LibreOffice doesn't start with error message "...system didn't find nss3.dll....
Status: VERIFIED FIXED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.0.0.0.alpha0+
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-03-26 10:58 UTC by Roman Kuznetsov
Modified: 2020-03-30 08:26 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:

Attachments
Error message screenshot (12.44 KB, image/png)
2020-03-26 11:06 UTC, Roman Kuznetsov 		Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description Roman Kuznetsov 2020-03-26 10:58:53 UTC 
Description:
LibreOffice doesn't start with error message "...system didn't find nss3.dll. Try reinstall a program"

Steps to Reproduce:
1. Install LibreOffice windows daily build from 26.03.2020 https://dev-builds.libreoffice.org/daily/master/Win-x86_64@tb77-TDF/2020-03-26_03.35.48/LibreOfficeDev_7.0.0.0.alpha0_Win_x64.msi
2. Start LibreOffice
3. Look at error message with nss3.dll problem

Actual Results:
LO doesn't start with nss3.dll problem

Expected Results:
LO just starts


Reproducible: Always


User Profile Reset: No



Additional Info:
-
Comment 1 Roman Kuznetsov 2020-03-26 11:06:11 UTC 
Created attachment 159040 [details]
Error message screenshot
Comment 2 Luboš Luňák 2020-03-26 11:49:27 UTC 
Works fine for me.

And please switch your language if you want to post screenshots of messages. I neither understand the message nor known how to translate it easily, so the screenshot doesn't serve much purpose.
Comment 3 Roman Kuznetsov 2020-03-26 12:15:15 UTC 
(In reply to Luboš Luňák from comment #2)
> Works fine for me.
> 
> And please switch your language if you want to post screenshots of messages.
> I neither understand the message nor known how to translate it easily, so
> the screenshot doesn't serve much purpose.

I tried delete an user profile and LO still doesn't start.

I can't switch an UI language because LO doesn't start now. But I translated the error message in Description
Comment 4 Kevin Suo 2020-03-26 15:42:48 UTC 
I see you reported using 2020-03-26 daily build. I recall these days I encountered the same issue under Linux - I was building the bibisect repo myself with a automatic script, everything worked fine before, but one day recently it showed error message telling me in order to use nss support I need to install ninja-build. I installed ninja-build, then everything goes fine.

I don't know this on windows.But I see the following commit

author	Luboš Luňák <l.lunak@collabora.com>	2020-03-06 15:52:33 +0100
committer	Luboš Luňák <l.lunak@collabora.com>	2020-03-23 14:31:33 +0100
commit a1a62a70411cb6041b5930ead08280d5e1e7b5f9

build nss using gyp+ninja also on Windows

Maybe Luboš Luňák knows what's going on...
Comment 5 Luboš Luňák 2020-03-27 11:55:36 UTC 
Handled by 5bcd3335012c25edb03c858b3fb44ec26b0a25d4.
Comment 6 Roman Kuznetsov 2020-03-30 08:26:52 UTC 
verified in

Версия: 7.0.0.0.alpha0+ (x64)
ID сборки: 4501a0ba623ad61c5a4e0b807da2e96f0e4ce82c
Потоков ЦП: 4; ОС: Windows 10.0 Build 18362; Отрисовка ИП: Skia/растр; VCL: win; 
Локаль: ru-RU (ru_RU); Язык интерфейса: ru-RU
Calc: threaded

right now LO starts as should be