Description: Crash clicking Force skia software rendering with Use skia for all rendering enabled (OpenGL disabled) Steps to Reproduce: 1. Open LibreOffice 2. Tools Options -> LibreOffice Dev -> View -> Use skia for all rendering enabled & disabled Force skia software rendering & Press Apply and restart 3. Tools Options -> LibreOffice Dev -> View & enable Force skia software rendering -> Crash Actual Results: Crash Expected Results: No crash Reproducible: Always User Profile Reset: No Additional Info: Version: 7.0.0.0.alpha0+ (x64) Build ID: 7ae9c9572ccac55c0926b8a9779bb63c4236291c CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win; Locale: nl-NL (nl_NL); UI-Language: en-US Calc: CL
I put it as a blocker for tdf#129062 but in the same time, perhaps we may expect a crash if we force Skia use.
no crash in Версия: 7.0.0.0.alpha0+ (x64) ID сборки: 4501a0ba623ad61c5a4e0b807da2e96f0e4ce82c Потоков ЦП: 4; ОС: Windows 10.0 Build 18362; Отрисовка ИП: Skia/растр; VCL: win; Локаль: ru-RU (ru_RU); Язык интерфейса: ru-RU Calc: threaded
I cannot reproduce either. Please provide more information, such as a backtrace of the crash (see e.g. https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg).
Created attachment 159164 [details] Backtrace It's driver related
I suggest you first verify your drivers. The 'ICD' part in the backtrace suggests the possibility that your driver installation may be corrupted. And I use the latest AMD drivers and they seem to work fine. If that doesn't help, then we'll need to blacklist the drivers, for which the version will be needed (the Vulkan version, which is printed by LO debug builds if you use "SAL_LOG=+INFO.vcl.skia soffice", or which can be seen in the AMD Radeon Software system information). The PCI device ID could be useful as well, if it's maybe specific to your gfx card type.
*** Bug 131705 has been marked as a duplicate of this bug. ***
Naam AMD Radeon HD 7700 Series PNP-apparaat-id PCI\VEN_1002&DEV_683D&SUBSYS_25561458&REV_00\4&12B449C0&0&0009 Adaptertype AMD Radeon Graphics Processor (0x683D), compatibel met Advanced Micro Devices, Inc. Beschrijving AMD Radeon HD 7700 Series RAM-geheugen 1,00 GB (1.073.741.824 bytes) Geïnstalleerde stuurprogramma's aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Versie van stuurprogramma 21.19.407.0 INF-bestand oem26.inf (WB64A_ati2mtag_R575A-gedeelte)
[Automated Action] NeedInfo-To-Unconfirmed
Vulkan version numbers have only 3 fields, so that info doesn't include it. Current master builds dump information to [home]/AppData\Roaming\LibreOffice\4\cache\skia.log , so you can paste that here, or alternatively you can use https://wiki.documentfoundation.org/OpenGL#Windows , the current version of that tool reportedly provides also Vulkan information. But before blacklisting anything, there are 2 things: - I said that the crash reports look a lot like this is just your local setup broken. Have you checked that? - The version you provided looks old. I'm not entirely sure what version number that is, but it looks most likely to be the OpenGL driver version, and current AMD drivers have that at 26.20.x.x . Does updating your drivers help (done after getting the Vulkan version of the current ones, so that we can blacklist the old ones if necessary)?
Created attachment 159482 [details] Screenshot Info tool Driver installation is fine as far I know. Vulkan 1.0.30 I will report back after updating the drivers to a newer generation..
(In reply to Telesto from comment #10) > I will report back after updating the drivers to a newer generation.. => NEEDINFO
Created attachment 159657 [details] Screenshot What a messed up driver can look like [for QA]. One or 2 crashes and it jumps to Raster
The screenshot is probably bug #132333 and either way is unrelated to the original problem. So back to comment #9. And the version needs to be Vulkan driver version, not Vulkan version. Since since an AMD card works fine here, if this needs blacklisting (which still has not been confirmed), then the whole skia info from skia.log is probably needed.
No crash on Version: 7.0.0.0.alpha1 Build ID: 6a03b2a54143a9bc0c6d4c7f1... CPU threads: 4; OS: Linux 5.4; UI render: Skia/Raster; VCL: x11; Locale: ro-RO (ro_RO.UTF-8); UI: en-US Calc: threaded
Lets start with blacklisting :-) RenderMethod: vulkan Vendor: 0x1002 Device: 0x683d API: 1.0.30 Driver: 1.4.1 DeviceType: discrete DeviceName: AMD Radeon HD 7700 Series Blacklisted: no