Description: An ods file with external links consumes all memory during update. Libreoffice uses about 12 GiB of RAM during 3 Minutes of cpu time. Thereafter, the operating system kills libreoffice. I cannot attach the file, because there are a lot of private data in it. There was another case in the past regarding the same problem. See case #88006 While investigating the origin of the problem, I observed, that there are several links where LO could not fetch any data, e.g. https://kurse.boerse.ard.de/ard/kurse_einzelkurs_uebersicht.htn?i=115061 . When I update this link manually, the first try returns an error, the second try is successful. Steps to Reproduce: 1. Open ods file with references to external data (links to web content), 2. click on the button allow update ("Aktualisierung zulassen" in german) 3. wait until all memory is occupied Actual Results: libreoffice is killed by the operating system, LO calc is unuseable. Expected Results: all web content is updated Reproducible: Always User Profile Reset: Yes Additional Info: Version: 6.4.2.2 Build-ID: 1:6.4.2-0ubuntu0.18.04.3 CPU-Threads: 2; BS: Linux 4.15; UI-Render: Standard; VCL: gtk3; Gebietsschema: de-DE (de_DE.UTF-8); UI-Sprache: de-DE Calc: threaded
Created attachment 159192 [details] Screenshot of "top" command seconds before OS kills libreofffice
Your link doesn't give me add any data from it, just there is no any table by link And without your file we can't help you Also you can try use LibreOffice from official site libreoffice.org/download instead your PPA version
Set to NEEDINFO. Change back to UNCONFIRMED after you have provided the information and document.
Dear ralf.fehlau, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear ralf.fehlau, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp