This bug was filed from the crash reporting server and is br-9a8a1bea-f750-4b6b-9d72-3624e433b971. ========================================= Clicked the SAVE icon within Base (after doing several minutes of editing), and it crashed. Happened three times; the recovery process usually--but not always--crashes, too.
Created attachment 159405 [details] The Base database open when the FileSave crash occurred.
Please see if there's existing report, if duplicate of https://bugs.documentfoundation.org/show_bug.cgi?id=88269 (please retest that one and write).
Have tested this one with OpenSUSE 15.1 64bit rpm Linux and LO Version: 6.4.3.1 Build-ID: 4d2b2b47cca498fed6abf712a36d0788901091eb Changed some content, added tables, changed the relationships. No problem occured when saving Base. Couldn't reproduce a crash.
Tried the steps to save the DB. Not reproducible under Windows 10. Version: 6.4.2.2 (x64) Build ID: 4e471d8c02c9c90f512f7f9ead8875b57fcb1ec3
Decreasing severity/priority until the issue can be confirmed Thank you for reporting the bug. Unfortunately without clear steps to reproduce it, we cannot track down the origin of the problem. Please provide a clearer set of step-by-step instructions on how to reproduce the problem. I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the steps are provided
I removed all traces of all LibreOffice versions, installed only LO 6.3.5.2, and re-tested Base. While it doesn't repeatedly crash now, every time I Save and Exit or Close and exit the database, then re-launch Base, it thinks that Base previously crashed and runs the LibreOffice 6.3 Document Recovery module. This Document Recovery module has an inconsistency in the Status of the recovered documents. Even though the upper message shows "Recovery of your documents was finished. Click 'Finish' to see your documents.", the Status of the Base document(s) remain(s) at "Recovery in Progress" instead of "Finished" or "Recovered" or some such. This loop continues. I click 'Finish' to re-launch the database, do something and Save or nothing, then exit and the next time I launch Base, it again thinks that it crashed and it runs the LibreOffice 6.3 Document Recovery module again.
[Automated Action] NeedInfo-To-Unconfirmed
(In reply to jcalden_www from comment #6) > I removed all traces of all LibreOffice versions, installed only LO 6.3.5.2, > and re-tested Base. While it doesn't repeatedly crash now, every time I Save > and Exit or Close and exit the database, then re-launch Base, it thinks that > Base previously crashed and runs the LibreOffice 6.3 Document Recovery > module. > > This Document Recovery module has an inconsistency in the Status of the > recovered documents. > > Even though the upper message shows "Recovery of your documents was > finished. Click 'Finish' to see your documents.", the Status of the Base > document(s) remain(s) at "Recovery in Progress" instead of "Finished" or > "Recovered" or some such. > > This loop continues. I click 'Finish' to re-launch the database, do > something and Save or nothing, then exit and the next time I launch Base, it > again thinks that it crashed and it runs the LibreOffice 6.3 Document > Recovery module again. Did you also completely remove your user profile from the directory ~/.config/libreoffice/4
Dear jcalden_www, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear jcalden_www, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp