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Bug 131981 - LO writer continuously looses spellcheck in new versions.
Summary: LO writer continuously looses spellcheck in new versions.
Status: UNCONFIRMED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Linguistic (show other bugs)
Version:
(earliest affected)
6.4.2.2 release
Hardware: Other Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Spell-Checking
  Show dependency treegraph
 
Reported: 2020-04-08 08:22 UTC by Jacques
Modified: 2020-09-15 17:30 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


Attachments
Options | Language Settings | Writing Aids -- and other settings (63.98 KB, image/png)
2020-04-22 10:08 UTC, Jacques
Details

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Description Jacques 2020-04-08 08:22:55 UTC
Description:
Approaching 10 years now using LO - thanks so much for your hard work.

Over the years, every time I upgrade LO to the latest version, Spellcheck does not work. Over the years too, many different solutions have been posted to fix it to get it running again.

Steps to Reproduce:
1.After each upgrade to new version --- I have not kept log
2. Referring to Q below on resetting user profile - in one of the past instances, that worked; after the following upgrade later on, it did not work, and other steps needed to be taken.
3.

Actual Results:
:) cannot really reproduce this

Expected Results:
Spell check function should pick up set-up of previously installed version


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Keep what was previously installed.

BTW, this has recently happened for style sheets too.

If Userprofile is often a problem, why? -- updating does not affect user profiles in any of the other software I use.

OpenGl is not used
Comment 1 Timur 2020-04-08 18:13:49 UTC
How do you upgrade, via OS or debs or PPA, which OS do you use? 
Is this the same as bug Bug 91069, reported for Mac, or bug Bug 108151 - System? 
What does it mean that spellchecker doesn't work, does it lack language support or it's turned off or what? 
Please explain what you have in Tools-Extensions and Tools Options Languages before and after upgrade. 
Report is slim and thus wrong, without details that would help to understand. 
If not reproducible, how do you expect to be resolved.
Comment 2 Jacques 2020-04-09 12:40:41 UTC
Thanks a lot Timur.

My bug report is a general flag - usually the problem is sorted by  addressing User Profile matters, but that should to be necessary. As mentioned, I use a very wide variety of applications, and this never happens to any other software upgrades. 

As to your questions

* How do you upgrade, via OS or debs or PPA, which OS do you use?
This upgrade was automatically done by the regular Ubuntu updater
 
* Is this the same as bug Bug 91069, reported for Mac, or bug Bug 108151 - System? 
I have not checked. Will do so.

* What does it mean that spellchecker doesn't work, does it lack language support or it's turned off or what? 
When selecting Tools | Spelling, the Spellcheck window is not called.

* Please explain what you have in Tools-Extensions and Tools Options Languages before and after upgrade. 
I will not be able to confirm the setting prior to upgrade.
Tools-Extensions: I usually have none 
Tools | Language: I usually use UK English, and the upgrade did reflect that.


Thanks a lot!
Comment 3 QA Administrators 2020-04-10 03:33:06 UTC Comment hidden (obsolete)
Comment 4 Jean-Baptiste Faure 2020-04-19 15:45:02 UTC
No Ubuntu version does provide LibreOffice 6.4, unless through a PPA. How did you install LibreOffice ?
What is your Ubuntu version?

Status set to NEEDINFO, please set it back to UNCONFIRMED once requested
information is provided.

Best regards. JBF
Comment 5 Jacques 2020-04-20 07:42:42 UTC
(In reply to Jean-Baptiste Faure from comment #4)
> No Ubuntu version does provide LibreOffice 6.4, unless through a PPA. 
Yes. 
Ubuntu's Software Update notifications included a LibreOffice update.

How
> did you install LibreOffice ?
When I upgraded to Ubuntu beaver 18, LibreOffice was automatically installed.
Since then I just kept on updating LibreOffice when Ubuntu Software Updates were circulated.

> What is your Ubuntu version?
Ubuntu 18.04.4 LTS

> 
> Status set to NEEDINFO, please set it back to UNCONFIRMED once requested
> information is provided.
> 
> Best regards. JBF

Thanks a lot for your efforts!
Comment 6 Jacques 2020-04-20 07:50:39 UTC
I suspect that the problem relates to the User Profile.

It seems that LibreOffice does not keep previous  or already existing user profiles -- unlike what seems to be standard practice. I use many, many software apps and all seem to keep user profiles and settings when upgrading.

A couple of other tings that are also not kept when updating:

* Stylesheets
not only user designs, but also user paths
This even includes the Default writer template, which prior to this last update just refused to change my basic font preference. 
I even deleted all the default writer templates I could find, yet still I could not get rid of that template.
Fortunately, since this very last update that seems to now be fixed.

* Language and auto-correct settings
-- personally I hate the auto stuff and need to disable them every time after an update

* Customize settings
After every update I need to go through the unnecessary process of re-doing all my personal set-ups.

Surely it is not necessary to overwrite user profile settings when updating.

Thanks everyone who is doing such marvelous work.
Comment 7 Jean-Baptiste Faure 2020-04-20 08:09:01 UTC
I guess your LibreOffice is a snap version, not a regular one (DEB package), because there is no 6.4 version in the Universe repository for Ubuntu 18.04 LTS, only 6.0.7. The only other way to install 6.4 from a DEB repository, is using the PPA LibreOffice Fresh (https://launchpad.net/~libreoffice/+archive/ubuntu/ppa?field.series_filter=bionic)

Please, could you try the following command in a terminal:
> snap list --all

If your LibreOffice is a snap, you should ask for help on https://ask.libreoffice.org and/or file a bug report against Ubuntu on https://launchpad.net

Best regards. JBF
Comment 8 Jacques 2020-04-22 09:34:47 UTC
As per suggestion of Jean-Baptiste Faure 2020-04-20 08:09:01 UTC 
I have done the PPA installation now.

The original problem is now back: Spell-Check window opens, but does not do any checking at all.
Comment 9 Jacques 2020-04-22 10:08:25 UTC
Created attachment 159809 [details]
Options | Language Settings | Writing Aids -- and other settings

Options | Language Settings | Writing Aids
- available language modules: selected
- User-defined dictionaries: selected
- Options: all unticked
see screenshot
Comment 10 Jacques 2020-04-22 10:12:56 UTC
After the PPA something really weird is happening now.

A document I worked on yesterday: spell-check works
A document created quite some time ago: spellcheck does not work in it at all.
A new document created today: spell-check does not work
I copied the content of the old document into a new file, LibreOffice also does not want to spell-check that.

I checked all the Language-related settings in each of these documents - they are exactly the same:

Settings:
Tools | Language | For Selection | English
Tools | Language | For Paragraph | English
Tools | Language | For All Text | English

Autocorrect: nothing selected, all options unticked
Autotext: disabled

OPTIONS: the same as per the screenshot message I sent just prior to this one.